QA Manager - Mobile Applications

Description

About Us

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. 

Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. 

Overview

We are seeking a highly experienced QA Manager, Mobile Applications to lead our app testing team. This role will oversee the quality assurance of TP-Link’s mobile applications that integrate with smart home and networking products, ensuring seamless user experiences across device, app, and cloud layers.

The ideal candidate combines strong technical judgment, proven people management experience, and excellent project execution capabilities. This position requires a hands-on leadership approach to developing team capabilities, maintaining high quality standards, resolving delivery challenges, and continuously improving QA effectiveness.

Responsibilities:

1. Team Leadership & People Management

• Lead and develop the Mobile App QA team, providing technical guidance, mentoring, and clear performance expectations.
• Plan and drive team development, including team structure, staffing needs, skill development, and role distribution across different experience levels.
• Manage team performance through regular feedback, objective evaluations, and constructive coaching to support individual growth and team effectiveness.
• Foster an open, respectful, and accountable team environment. Proactively address interpersonal conflicts, communication gaps, and performance concerns through fair and solution-oriented management practices.
• Allocate and optimize resources, including personnel, devices, and testing environments, based on project priorities and workloads.

2. Delivery & Quality Oversight

• Oversee testing progress and quality across multiple mobile application projects, proactively identifying risks, resolving bottlenecks, and ensuring timely delivery.
• Review and evaluate test strategies, test designs, test plans, and validation results to ensure technical accuracy, sufficient coverage, and credible quality conclusions.
• Apply strong technical judgment to identify gaps in testing approaches and ensure appropriate coverage of functional, performance, compatibility, reliability, and usability risks.
• Participate in project reviews and cross-functional discussions, providing objective, data-driven quality assessments and actionable recommendations.

3. QA Workflow & Continuous Improvement

• Establish and continuously improve standardized QA workflows, defining clear responsibilities, deliverables, review checkpoints, and quality gates.
• Drive continuous improvement by identifying weaknesses in QA processes, technical capabilities, communication, and execution, and implementing effective corrective actions.
• Promote the adoption of automation, testing tools, and efficient methodologies to improve testing productivity and product quality.

4. Cross-Functional Collaboration

• Collaborate with R&D, Product, Cloud QA, and Device QA teams to ensure comprehensive end-to-end product quality.
• Represent the Mobile App QA team in project discussions, clearly communicating testing progress, quality risks, technical findings, and proposed solutions.

Requirements:

• 8+ years of experience in software quality assurance, including at least 3 years of direct people management experience in mobile application QA teams.
• Proven experience managing QA teams, including performance evaluation, employee development, conflict resolution, and managing engineers with diverse technical backgrounds and experience levels.
• Strong leadership and interpersonal skills, with the ability to provide constructive feedback, handle difficult conversations, and build trust and accountability within the team.
• Strong technical expertise in iOS and Android application testing, with the ability to critically evaluate test coverage, methodologies, technical risks, and validation results.
• Solid understanding of mobile application architectures, API interactions, and integration testing across mobile apps, backend services, and connected devices.
• Deep understanding of software testing methodologies, test lifecycle management, quality metrics, and test automation principles.
• Deep understanding of what defines a good mobile app user experience, with the ability to make informed judgments about UI/UX quality, usability, and interaction design from a QA perspective.
• Proven ability to manage multiple projects, proactively identify delivery risks, resolve complex problems, and drive results under tight schedules.
• Strong analytical and problem-solving skills, with a continuous-improvement mindset and the ability to identify and address internal QA capability, process, and execution gaps.
• Excellent communication and cross-functional collaboration skills, with the ability to influence technical decisions and communicate effectively with engineering and product teams.

Additional Skills (Preferred):

• Experience with smart home ecosystems, IoT devices, or consumer networking products.
• Familiarity with wireless and networking protocols such as Wi-Fi, Bluetooth, MQTT, or Matter.
• Hands-on experience with mobile test automation frameworks
• Knowledge of mobile application security testing and performance evaluation.
• Experience evaluating and driving the practical adoption of AI-assisted testing tools and methodologies to improve QA efficiency, automation coverage, and overall quality outcomes.
• ISTQB or equivalent software testing certifications.
• Experience leading multicultural engineering teams.
• Bilingual proficiency in Mandarin and English.

Salary Range:

$140,000 - 150,000

Benefits:

• Fully paid medical, dental, and vision insurance (partial coverage for dependents)
• Contributions to 401k funds
• Over four weeks of PTO per year
• Bi-annual pay increases
• Health and wellness benefits, including free gym membership
• Quarterly team-building events

At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. 

Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time. 

Benefits

Salary Range:

$140,000 - 150,000

Benefits:

• Fully paid medical, dental, and vision insurance (partial coverage for dependents)

• Contributions to 401k funds

• Over four weeks of PTO per year

• Bi-annual pay increases

• Health and wellness benefits, including free gym membership

• Quarterly team-building events

At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. 

Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.