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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 3
InternshipAnn Arbor, MI, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into or actively enrolled in an Accreditation Council for Pharmacy Education-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks, pivot quickly between tasks, and confirm prescription information and label accuracy to ensure patient safety.
  • Actively help patients in a friendly manner, recognize patient reactions, and respond appropriately.
  • Use verbal and written communication to interact with patients and colleagues; listen actively, understand others' points, ask appropriate questions, and avoid interrupting inappropriately.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days' supply, and full or partial bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet physical demands including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustment, stooping, close visual acuity, and lifting or exerting the specified weights.
  • Convey important spoken instructions accurately and receive detailed information through oral communication.
  • Complete additional tasks as directed by a supervisor or manager.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to develop readiness for increasing responsibility and a future Pharmacist role.
  • Follow company standard operating procedures at each workstation to support Pharmacists and Technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create empathetic, personalized patient experiences at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient problems.
  • Offer counseling, respond to medical questions, and obtain patients' medical histories when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Follow applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company procedures to protect patient safety, controlled-substance compliance and recordkeeping, and patient privacy and security.
  • Provide additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing of offsite clinics, where allowed by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report events according to public health requirements.
  • Review and collect patient information and track and document it for each applicable patient.
  • Remain flexible for scheduling and business needs, contribute to a safe and inclusive team dynamic, and voluntarily travel to stores in the market for shifts as business needs require.

Desired Qualifications

  • Have 1 or more years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified and, once state regulations are met, strive to provide patient immunizations as an essential pharmacist function.
  • Be able to work at the home store and across the market at other locations to meet business needs.
  • Demonstrate proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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