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The Michaels Organization

Residential real estate development and management

Lead Maintenance Technician

Building & Property MaintenancePosted on Nov 5
Full-timeFort Moore, GA, USAIn-person

About the Job

Requirements

  • One year of supervisor experience is required.
  • The position requires a high school diploma or GED, a valid driver's license with an acceptable driving record, and any certifications required by law.
  • The employee must pass a background investigation and drug screening.
  • The employee must complete all required courses, classes, and training provided by MMS.
  • The employee must be able to work as part of a team and complete assignments independently in a fast-paced, customer-service-oriented environment.
  • The employee must perform duties under pressure and meet deadlines in a timely manner.
  • The employee must read and write legibly to complete maintenance reports and requests, review manuals and operating instructions, read cautionary labels, and respond to written instructions from staff and residents.
  • The employee must read and interpret technical drawings and diagrams, prioritize and manage daily workload, take instructions from supervisors, and use problem-solving skills.
  • The employee must interact professionally and pleasantly with coworkers, supervisors, vendors, residents, guests, and the public.
  • The employee must be knowledgeable and skilled in the safe use and maintenance of tools required for the position.
  • The employee must be able to work 40 hours per week, including evenings, weekends, and holidays when required for emergencies, on-call coverage, or scheduled shifts; overtime may be required.
  • The employee must be able and eligible to drive a company vehicle for resident service requests, parts and supplies pickup, and grounds inspections.

Responsibilities

  • Assist the Maintenance Supervisor in maintaining the physical integrity of the community and assume some of the Supervisor’s duties in their absence.
  • Assist with supervision of maintenance staff, assign and distribute work orders, work with vendors to ensure quality, and help technicians resolve issues while maintaining a safe, secure, and comfortable environment for residents, visitors, and staff.
  • Assess and repair the property, provide customer service, work safely, and perform other duties as requested by the Maintenance Supervisor and Facility Director.
  • Supervise maintenance technicians in the absence of the Facility Director.
  • Know applicable laws and regulations, including Environmental Protection Agency and Occupational Safety and Health Administration requirements for storing and managing hazardous materials such as solvents, flammables, caustics, and Freon.
  • Monitor property conditions and promptly correct unsafe conditions, including broken pool gates, steps, open holes, and broken or burned-out exterior lights.
  • Know the locations of utility meter cutoffs, fixture cutoffs, and sewer cleanouts.
  • Perform basic and advanced heating, ventilation, and air-conditioning repairs on residential heating and cooling systems, including preventive maintenance, troubleshooting, repairing or replacing faulty internal parts, pulling vacuums, charging units, and repairing or replacing entire systems.
  • Perform basic electrical repairs on appliances, fixtures, switches, outlets, and circuits, and light plumbing work such as clearing stoppages and replacing fittings.
  • Perform carpentry, including fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, and interior and exterior painting.
  • Replace broken glass, tile, screens, garbage disposals, fixtures, appliances, draperies, and locks.
  • Assist with custodial and grounds work in common areas, including sweeping, mopping, vacuuming, emptying trash, and cleaning windows.
  • Respond to work orders and resident concerns in a timely and professional manner.
  • Assist make-ready staff as directed by the Maintenance Supervisor to meet deadlines.
  • Maintain accurate preventive-maintenance and work-order records, and promptly report maintenance or resident-related concerns to a manager or supervisor.
  • Periodically inspect units, buildings, and common areas; perform repairs and janitorial assistance as needed; secure storage areas and entrances; and maintain adequate lighting.
  • Attend requested training seminars and comply with Occupational Safety and Health Administration standards and company safety policies and procedures.
  • Interact effectively, promptly, and professionally with residents, contractors, and the property management team regarding maintenance services.
  • Monitor spare-parts and supply inventory levels and inform the Maintenance Supervisor of shortages.
  • Perform other duties as assigned.

Desired Qualifications

  • An HVAC certification is preferred.
  • Three years of experience or training in carpentry, light plumbing, light electrical work, painting, refurbishing and cleaning, or air-conditioning is preferred.
  • Knowledge and application of codes, laws, and regulations are listed as a qualification.

About the Company

The Michaels Organization

Residential real estate development and management

The Michaels Organization is a national real estate firm that designs, develops, and manages rental communities. It serves diverse residents, including military and affordable housing, with a portfolio exceeding $12 billion in assets and more than 200,000 residents across the United States. Its business model is full-service and integrated, handling every step from initial design and development to long-term property management. Revenue comes from development fees, property management fees, and rental income from owned and managed properties. A key differentiator is its end-to-end lifecycle control, which aims to maintain consistent quality across properties. The company also supports residents through The Michaels Organization Educational Foundation, which provides academic scholarships to residents. The goal is to provide stable, well-managed housing communities at scale while promoting community development and resident education.

Company size
1,001-5,000
Company stage
Grant
Total funding
$65.7M
Headquarters
Camden, NJ
Founded
1973

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