Learning & Development Intern

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to Four Seasons Resort Mallorca at Formentor. Perched on the spectacular Formentor Peninsula, surrounded by the Mediterranean Sea and the breathtaking landscapes of Mallorca, Four Seasons Resort Mallorca at Formentor is a truly extraordinary place to work. Originally opened in 1929, this iconic retreat has been reimagined following an extensive restoration, reopening in August 2024 as Four Seasons’ first resort in Mallorca. Set within a vast private estate, the Resort combines its rich heritage and poetic charm with contemporary luxury and the warm, authentic spirit of Spanish hospitality. Here, nature, history and exceptional service come together to create an inspiring environment for both our guests and our people. Join our team and become part of the story of Formentor — a place where careers are shaped by meaningful experiences, genuine connections and the opportunity to deliver the exceptional, every day.

About the role 

As a Learning and Development (L&D) Intern, you will support the design, implementation, and evaluation of training programs that enhance employee skills, engagement, and performance. You’ll collaborate with the L&D team and other departments to research learning methods, assist with content creation, coordinate training sessions, and gather feedback for continuous improvement. 

What you will do 

• Support the planning, coordination, and delivery of employee training programs and learning initiatives. 

• Take responsibility for the internal marketing and promotion of learning courses across the hotel, ensuring employees are aware of available training opportunities and encouraging participation. 

• Support the creation and distribution of internal communications for People & Culture events and initiatives, including workshops, employee activities, engagement events, and other P&C programs. 

• Assist with scheduling training sessions, managing calendars, coordinating participants, and communicating with internal stakeholders. 

• Help create, update learning materials, presentations, guides, and other training resources. 

• Support the development and organization of onboarding and induction programs for new employees. 

• Assist in maintaining learning and development records, attendance data, and training documentation. 

• Collect and analyze feedback from participants to help evaluate the effectiveness of training programs. 

• Conduct research on learning trends, training methodologies, and professional development opportunities. 

• Support the administration and maintenance of Learning Management Systems (LMS) and other learning platforms. 

• Assist with employee engagement and development initiatives, workshops, and internal events. 

• Prepare reports, presentations, and summaries related to learning and development activities. 

• Provide general administrative support to the L&D/HR team as needed. 

• Collect and analyze feedback from training sessions to identify areas for improvement. 

Requirements 

• Currently pursuing or recently completed a degree in Human Resources, Psychology, Education, Business, Organizational Development, or a related field. 

• Strong interest in learning, employee development, and HR. 

• Excellent written and verbal communication skills. 

• Strong organizational and time-management skills. 

• Strong Marketing Skills 

• Attention to detail and ability to manage multiple tasks. 

• Comfortable working with Microsoft Office particularly Outlook, PowerPoint and Excel 

• Proactive, curious, and willing to learn. 

• Ability to work collaboratively with different teams and stakeholders. 

• Fluency in English and spanish ; additional languages are a plus. 

Nice to Have 

• Previous internship, volunteer, or academic experience in HR, training, education, or organizational development. 

• Experience creating presentations, training materials, or other learning content. 

• Familiarity with Learning Management Systems (LMS) or HR systems. 

• Basic knowledge of instructional design or adult learning principles. 

• Experience with data analysis, surveys, or employee feedback tools. 

What you bring 

• Education: Currently pursuing a degree in Human Resources, Education, Psychology, Business, or related field. 

• Passion: Genuine interest in learning, employee development, and helping others achieve their potential. 

• Communication: Strong verbal and written communication skills in English and Spanish. 

• Organization: Excellent attention to detail with the ability to manage multiple projects simultaneously. Strong organizational and time-management skills. Strong Marketing Skills 

• Collaboration: Proactive and team-oriented mindset with the ability to work both independently and cooperatively. 

• Technical skills: Familiarity with Outlook, Microsoft Office (especially PowerPoint and Excel); experience with LMS platforms or content creation tools such as Canva, Articulate, or Captivate is an advantage. 

• Curiosity: Eagerness to learn about modern L&D strategies, digital tools, and innovative training methodologies. 

• Professionalism: Positive attitude, adaptability, and a strong sense of responsibility. 

• Legal right to work in Spain.  

Degree: Currently studying Human Resources, Psychology, Labor Relations, Business Administration, Hospitality Management, or a related field. 

Languages: Fluency in spoken Spanish and English. 

 
What we offer:  

• Competitive Salary, wages, and a comprehensive benefits package. 

• Excellent Training and Development opportunities. 

• Complimentary Accommodation at other Four Seasons Hotels and Resorts. 

• Complimentary Dry Cleaning for Employee Uniforms. 

• Complimentary Employee Meals. 

• Discounts at our hotel restaurants. 

• Discounts on local services. 

• Possibility of shared accommodation (at a reduced cost) and free transportation to work. 

• Mental Health Support: 24/7 access to professional and confidential psychological assistance. 

Schedule & Hours: Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).