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Deutsche Bahn

National railway operator for passenger, logistics

Ausbildung Kaufmann für Mobilität und Verkehrsservice Intern

Customer Experience & SupportPosted on Nov 10
Internship · Fall 2027Leipzig, GermanyNo salary listed

About the Job

Responsibilities

  • Inform, support, and advise customers on long-distance trains, and perform sales and service activities.
  • Learn about the company's travel offers, service offerings, and safety services as part of the vocational training.
  • Use modern communication and sales systems in daily work.
  • Perform ticket inspections and gastronomic processes, such as at-seat service, during the practical part of the training.

About the Company

Deutsche Bahn

National railway operator for passenger, logistics

Deutsche Bahn runs Germany’s rail transport network, including passenger services (DB Bahn), freight and logistics (DB Schenker), and rail infrastructure (DB Netze). Its products work by coordinating trains for people, cargo shipments, and access to tracks and stations, with digitalization and infrastructure renewal under the Strong Rail program to improve reliability. It stands apart from competitors through government ownership, a large multi-division system, and a long history of European integration focused on moving more traffic from road to rail. Its goal is to provide dependable rail-based mobility and logistics while modernizing the network to support sustainable transport across Europe.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Berlin, Germany
Founded
1994

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