Data Center Engineering Operations Technician

Description

The successful candidate will perform hands-on operation and maintenance of the electrical and mechanical infrastructure for AWS-owned Data Centers (DC) in Amazon Web Services (AWS) Cloud regions.

Our engineers are directly operating and maintaining AWS DCs' world-class mechanical and electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will perform facility operations and ensure the implementation of safety procedures.

This is a highly hands-on, field-based role requiring a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence.

The work follows a process-oriented approach: the individual needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities.

The successful candidate will be part of the Engineering and Facilities team and will be responsible for maintaining availability for customers, ensuring maintenance and operation of technical infrastructure, and the upkeep and operation of the DC facility.

The applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 5 or above, depending on the candidate's skills, competences and experience.

Key job responsibilities
SHIFT WORK
This is a shift-based position hence availability to work rotating shifts is required for this position.

SAFETY
Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team member, ensure remediation of safety risks/issues in conjunction with other teams. Own safety initiatives and projects to foster strong safety culture.
Lead by example in implementing and maintaining AWS safety protocols
Respond to emergency situations and coordinate with emergency services as needed

ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE
• Hands-on operation and maintenance of electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers
• Operate, monitor, and maintain fire detection and suppression systems including pre-action systems, VESDA (Very Early Smoke Detection Apparatus), and other fire protection equipment
• Perform routine inspections and testing of fire alarm panels, smoke detectors, and suppression systems in accordance with AWS standards and local regulations
• Troubleshoot events within internal Service Level Agreements (SLA's)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
• Perform hands-on preventive and corrective maintenance activities on critical infrastructure
• Execute equipment repairs, replacements, and facility modifications in accordance with AWS standards
• Directly perform routine maintenance tasks including filter changes, equipment cleaning, lubrication, and minor repairs
• Maintain accurate documentation of all maintenance activities, equipment performance, and system configurations
• Collaborate with internal AWS teams on capacity planning and infrastructure improvements
• Coordinate and oversee contractor work when specialized services are required
• Respond to alarms and perform emergency troubleshooting and repairs
• Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations)

Basic Qualifications

- Professional or formal Electrical Certification or Apprentice/trades certified or diploma in an Electrical field
- Demonstrate key electrical competencies (Practice & Theory) & knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
- Valid driving license (required for shift-based schedule)

Preferred Qualifications

- Data Center/mission critical engineering experience in AWS-owned facilities
- Hands-on experience with fire protection systems including pre-action, VESDA, and gaseous suppression systems
- Experience performing direct maintenance and repairs on critical infrastructure equipment
- Experience working in shift-based operations environments
- Willing to travel between data center sites, and internationally if required

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include further pay components where applicable. Your recruiting team will share final salary, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

See below the minimum gross base salary for this position: