Full-Time

Learning and Development Specialist-Symmetry

Gusto

Gusto

1,001-5,000 employees

Cloud-based payroll, benefits, and human resource management solution

Data & Analytics

$82,000 - $102,000monthly

Senior

Scottsdale, AZ, USA

Required Skills
NetSuite
Communications
Asana
Requirements
  • 5+ years of work experience with designing, developing, and delivering software training curricula to internal and external audiences
  • Experience with and knowledge of APIs, and software code development experience preferred.
  • Experience in training and development practices, technology, and methods including needs assessment and instruction design for instructor-led, virtual, online, and blended training
  • Proficient in G-Suite, Airtable, Asana, JIRA, NetSuite, and Zendesk
  • A College Degree in Learning & Development or an associated area of study strongly preferred
  • Software training and/or technical services certifications preferred
Responsibilities
  • Development of curriculum and facilitation of learning platforms and programs, onboarding, product training, soft-skills training, industry training, and more
  • Partner with key stakeholders to identify strengths and gaps in employee/client knowledge and capabilities and devise strategies to develop and grow knowledge and capabilities skills and capabilities
  • Drive and prepare well-structured, technically accurate, and error-free internal and external training curricula and training materials using current word processing and training technology platforms
  • Research innovative learning techniques to drive a learning culture and drive behavior change
  • Facilitate learning experiences and peer coaching groups
  • Define, create, and implement software product-specific curriculum aligned with learning and development objectives
  • Coordinate and manage training logistics, including communications, calendar invites, survey feedback, etc
  • Work well both independently and with others in a team environment, leveraging existing resources to successfully meet the objectives and goals of the role
  • Evaluates course effectiveness through end-of-course evaluations, participant comprehension, and operational metrics, making necessary content revisions
  • Uses technology to simplify work processes. Applies technical knowledge to identify trends and solutions for L&D products and services
  • Establishing and maintaining an audit-friendly database and dashboard representing every aspect of training delivered, including provision for individual sign-off acknowledging receipt and understanding of material delivered
  • Other duties, as assigned

Gusto's mission is to help companies put people first. The company operates an online payroll, health benefits, and workers' compensation platform.

Company Stage

Series E

Total Funding

$746.2M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

9%

1 year growth

22%

2 year growth

32%

Benefits

It’s a marathon, not a sprint: Employees celebrating 5 or 10 years at Gusto enjoy a month-long sabbatical to travel and relax after all their hard work.

Meals and conversations: Free meals, snacks, and drinks to keep us fueled, but more importantly: they bring people together and foster community.

Wellness for every body: We’re proud to offer inclusive health care such as hormone treatments, gender-affirming surgery, therapy, family planning, and more.

The time you need: Our flexible PTO policy means every employee is encouraged to take the time they need now to keep doing great work, long term.

Family-friendly benefits: Fertility treatments, primary and secondary parental leave, sleep coaching, house cleaning for new parents, and more.

Be well, be you: Get free, comprehensive medical, dental, and vision benefits, plus a monthly fitness stipend and mental health resources too.

INACTIVE