J

JCPenney

Department store and ecommerce retailer

Salon Manager Hair Stylist

Hair Styling & BarberingConfirmed live in the last 24 hours
Full-timeHadley, MA, USA$12.26 - $14.42 /hrIn-person

About the Job

Requirements

  • A current cosmetology license in the state where the candidate is applying.
  • A passion for beauty and creating exceptional client experiences.
  • A desire to coach, mentor, and develop other stylists.
  • Strong communication and interpersonal skills.
  • A results-oriented mindset.
  • The ability to build client loyalty and business relationships.
  • A commitment to creating an inclusive, respectful, professional, and positive salon environment.

Responsibilities

  • Provide professional hair services, including cuts, styling, chemical services, and other services across all hair types.
  • Deliver thorough consultations and personalized recommendations to clients.
  • Coach stylists on creating client experiences that encourage rebooking, referrals, and long-term client loyalty.
  • Motivate and recognize the team through consistent communication, coaching, and encouragement.
  • Recruit stylists through social media, referrals, recruiting platforms, local salons, and cosmetology schools.
  • Provide frequent, meaningful, and balanced coaching and feedback.
  • Identify individual strengths and opportunities for growth, and create learning opportunities that help stylists advance.
  • Encourage participation in JCPenney's Core and Artistic Education programs.
  • Build a team culture centered around loyalty, passion, professional growth, respect, and fun.
  • Review salon performance reports and identify opportunities for improvement.
  • Establish priorities and action plans for productivity, referrals, rebooking, return rates, and client acquisition.
  • Identify root causes and coach the team toward measurable results.
  • Manage salary costs and resources to support the salon's profit plan.
  • Set clear expectations and help the team understand how success is measured.
  • Adapt to changing business needs while keeping the team focused on results.
  • Follow SET merchandising standards and adjust them based on salon layout.
  • Walk the salon and backbar regularly to identify merchandising, replenishment, and recovery opportunities.
  • Address or delegate product-related issues that affect the client experience.
  • Manage backbar expenses responsibly and according to plan.
  • Help maintain a professional, organized, and welcoming salon environment.
  • Meet performance expectations for service sales, product sales, productivity, client experience, and attendance.
  • Follow company programs, hiring practices, and applicable state safety regulations.
  • Ensure team members understand expectations and have the resources they need to succeed.
  • Hold the team accountable while recognizing and celebrating progress.

About the Company

JCPenney

Department store and ecommerce retailer

JCPenney is a U.S. department-store and ecommerce retailer. Its merchandise spans apparel, home goods, beauty, jewelry, and related services. Customers shop through stores and digital channels, with selected locations also hosting salon, optical, and portrait services. Store operations, merchandising, supply chain, ecommerce, technology, and corporate functions support the business. This scope covers JCPenney itself and does not rely on changing parent-company branding. The workforce connects customer-facing service with the inventory, digital, and commercial functions that keep the retail operation running.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Plano, TX
Founded
1902

Recently Posted Jobs

Explore more opportunities at JCPenney

See more jobs