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Siloam Hospitals Group

Private hospital network and healthcare provider

Outpatient Services Department Head

Clinical Support & Patient AdministrationPosted on Nov 12
Full-timeSouth Jakarta, South Jakarta City, Jakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • A Medical Profession or Master degree in Medicine or Hospital Administration is required.
  • At least five years of work experience in hospital services, especially outpatient services, is required.
  • Strong leadership and management skills to lead a multidisciplinary team and drive departmental success are required.
  • The ability to manage budgets, control costs, and analyze financial performance is required.
  • In-depth knowledge of outpatient service operations, including patient care, scheduling, and resource management, is required.

Responsibilities

  • Carry out and oversee administrative functions and operational activities, ensure smooth service in the Outpatient Unit, and develop staff in quality and discipline while establishing effective relationships and communication with specialist doctors practicing in the unit.
  • Oversee administrative and financial matters and ensure smooth operations in the Outpatient Services Department.
  • Prepare specialist doctor practice schedules and monitor specialist doctors' attendance in the Outpatient Services Department.
  • Monitor staff activities and work mechanisms.
  • Coordinate work and personnel with other departments to expedite service activities in the Outpatient Services Department.
  • Plan procurement of facilities and infrastructure for the Outpatient Services Department.

About the Company

Siloam Hospitals Group

Private hospital network and healthcare provider

Siloam Hospitals Group runs a large private healthcare network in Indonesia with 41 hospitals and many clinics across 23 provinces. It delivers inpatient and outpatient services to self-paying patients, corporate clients, insurers, and BPJS participants, generating revenue from room charges, procedures, consultations, pharmaceuticals, and diagnostics. The group focuses on high-complexity care in cardiology, oncology, neurology, neurosurgery, orthopedics, and gastroenterology, operating Centers of Excellence to coordinate advanced treatments, and uses a managed service model that lets hospitals be built with external capital while sharing revenue. Its goal is to expand access to high-quality private healthcare in Indonesia, strengthen specialized care, and maintain a broad, affordable service network for individuals, employers, insurers, and government programs, backed by JCI accreditation as a quality benchmark.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tangerang, Indonesia
Founded
1996

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