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Indian River State College

Public college in Fort Pierce, FL

Online Learning Training Coordinator

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeFort Pierce, FL, USA$43.9k

About the Job

Requirements

  • A bachelor's degree from a regionally accredited institution, or demonstrated experience scheduling events, training, and partnering with outside departments to meet their needs.
  • Outstanding customer service skills over the telephone and face-to-face.
  • Excellent problem-solving skills, patience, and a customer-friendly attitude.
  • Strong written and verbal communication skills.
  • Ability to establish and maintain effective working relationships with students, faculty, college administrators, and community members.
  • Demonstrated proficiency with instructional computing applications, including learning management systems, web-conferencing systems, online proctoring services, and Web 2.0 applications.
  • Ability to travel between campuses for meetings or position responsibilities.
  • Ability to work some scheduled night and weekend shifts.
  • Ability to perform the physical duties described, including sitting, standing, walking, bending, lifting, reaching, stooping, carrying items occasionally in excess of 25 pounds, and operating standard office machines.
  • Employees are expected to maintain professional communication, learn and apply new technology, and follow college policies and procedures.

Responsibilities

  • Plan, schedule, and manage logistics for online learning training sessions across all campuses.
  • Deliver basic training on learning management systems and other tools.
  • Prepare and provide data or reports to instructional designers and learning management system administrators.
  • Serve as the primary contact for online learning training coordination and liaise between departments to align training goals with organizational objectives.
  • Ensure smooth information flow between instructional designers, learning management system administrators, and staff.
  • Analyze training data and feedback to inform future training priorities.
  • Create and maintain quick-reference guides and training materials.
  • Maintain records of training sessions, schedules, and participant progress.
  • Assist with troubleshooting minor learning management system issues and inquiries during training sessions.
  • Complete other duties and responsibilities as assigned.

Desired Qualifications

  • Two years of experience in a higher education or technology setting.

About the Company

Indian River State College

Public college in Fort Pierce, FL

Indian River State College is a public college in Fort Pierce, Florida. It offers associate and bachelor's degrees, certificates, workforce education, and university transfer programs.

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