Sales Support Expert

Location:

Naucalpan de Juarez, Estado de México, Mexico

Job ID:

R0147365

Date Posted:

2026-10-26

Company Name:

HITACHI ENERGY MEXICO, S.A. DE C.V.

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity

Responsible for providing functional and technical support throughout the sales process and ensuring internal and external clients obtain appropriate product/solution knowledge. 
Customer Support jobs deliver a key service bridging the gap from customer inquiry to service delivery and related commercial processes. Proposal jobs ensure proposals are prepared accurately and efficiently to maximize the potential for a profitable agreement. Sales Support Expert also delivers technical solutions and designs to meet customers' needs at the best possible cost. 

How will you make an impact

• Creates engineering proposals for products and systems, including drawings and plans preparation, and meetings with other business units and consortium partners. Review risk analysis with all partners before submitting the proposal.
• Defines project tasks. Defines schedule, cost, and quality metrics.
• Coordinates the creation of work plans and cost estimates in all applicable engineering disciplines. 
• Preparing proposal/presentation of engineering projects/programs, including provision of bills of materials, estimated engineering hours, creating design solutions to proposals for engineering projects or programs, and solving critical technical design-related issues/ questions from customers
• Works with customers to shape and deliver solutions, seeking feedback and innovating with them to drive improvements.
• Attends project meetings and presents all technical aspects of project assignments. Interacts with customers, contractors, suppliers, and others. 
• Supports the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in preparing demanding offers.
• Provides technical support during technical meetings, product presentations, and negotiations, and offers products/solutions/services.
• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

• Bachelor´s in Electrical Engineering
• 5 to 6 years of experience in high voltage products and services, electrical substations, and transformers
• Knowledge of high-voltage products and transformers
• Knowledge of AutoCAD is desirable

More about us

• Continuous improvement culture
• Growth globally
• Hybrid
• Benefits above the regular in the market

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.