Solutions Engineer @ SambaNova Systems

The era of pervasive AI has arrived. In this era, organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to fundamentally transform their businesses and operations at scale.

SambaNova Suite™ is the first full-stack, generative AI platform, from chip to model, optimized for enterprise and government organizations. Powered by the intelligent SN40L chip, the SambaNova Suite is a fully integrated platform, delivered on-premises or in the cloud, combined with state-of-the-art open-source models that can be easily and securely fine-tuned using customer data for greater accuracy. Once adapted with customer data, customers retain model ownership in perpetuity, so they can turn generative AI into one of their most valuable assets.

SambaNova is hiring a Solutions Engineer (a.k.a. Sales Engineer or Customer Engineer) who will be responsible for the success of specific prospects as they discover and evaluate solutions with SambaNova Systems. You will work with sales and prospect stakeholders to make sure everything involving their technical evaluation and buying experience goes smoothly. The ideal candidate will have extensive, hands-on experience in solution architecture, prototype development, and managing technical customer relationships in enterprise, cloud systems, or software, paired with strong relationship and collaborative skills to engage with others and achieve trusted advisor status.

Responsibilities:

Building and maintaining technical relationships with prospective clients
Technical discovery, qualification, and impact quantification. Aid prospective clients in understanding the benefits and path to adoption of SambaNova Systems
Managing and executing prototype/PoC development and driving prospective clients to a “technical win”
White space analysis and solution design with prospective clients about how AI can solve their unique business challenges or enhance their business insight
Represent SambaNova at trade shows and industry events

Required Qualifications:

Bachelors in Computer Science, Data Engineering, or related fields or equivalent experience
Minimum of 5 years of customer-facing experience. Strong preference for AI/ML focused
Ability to travel up to 50% nationally and internationally
Willingness to support a global business, requiring flexibility in working hours
Experience with AI/ML model development, porting, and optimization
Experience with AI/ML model performance analysis, development of PoCs/evaluations of models
Basic Linux system administration and maintenance
Familiarity with server system deployment concerns/requirements in data centers
Experience with API-driven integration and solution design
A take-charge attitude with a desire to own the success of the prospect’s technical buying experience and willingness to partner with sales staff in message crafting and delivery
Experience in a consultative or technical sales environment
A team player who demonstrates humility and a desire to collaborate with teammates around the world to design better customer solutions and experiences
Experience developing full stack web applications to a prototype level, ideally with React and JavaScript but any web programming language/framework is acceptable
A current or lapsed Solution Architect or Enterprise Architect certification from any provider
Experience with AWS, GCP, or other MLOps platforms/capabilities

Preferred Qualifications:

Experience working in a high-growth startup
A team player who demonstrates humility
Action-oriented with a focus on speed & results
Ability to thrive in a no-boundaries culture & make an impact on innovation

#LI-TD1

Benefits Summary for US-Based Full-Time Direct Employment Positions

(The Recruiter will provide benefit details for non-US-based roles)

SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.

Submission Guidelines

Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified.

If you are a new, recent (within the last two years), or upcoming college graduate and are interested in opportunities with SambaNova Systems, please apply through our university job listings.

EEO Policy

SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.

(The Recruiter will provide benefit details for non-US-based roles)

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Benefits