Introduction to the Team & Role

What if your team was the one that got to build the future of how a company runs — and tried it on itself first?

GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.

We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.

You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.

This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.

Key Responsibility Areas

Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement.
Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt.
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy.
Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals.
Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function.
Drive adoption and change management for new GTM capabilities across distributed teams.

What You'll Do

Within 1 month, you will:

Know the team, the stack, and the cross-functional leaders and teams you’ll partner with

Understand the main business challenges and opportunities for each GTM function

Own the team's current quarterly objectives and the routines that keep them visible.

Within 3 months, you will:

Have taken one major cross-functional change from plan to done

Own the full vendor-renewal cycle across the commercial stack

Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.

Within 6 months, you will:

Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.

Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch.

Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio

Within 12 months, you will:

Show, in numbers, the capacity the commercial organization reinvested because of what the team built.

Have a development path agreed with each member of the team.

Have the team recognized as the company's reference for AI-native operations

The Skill Set

5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate.

Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.

Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus.

Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good.

You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue.

You drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption.

Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.

Run vendor evaluations end to end

Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care.

Fluent English (US/UK) / B2 level or equivalent (FR).

Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L

What We Offer

Compensation: Package includes base salary, a variable component and equity 📈

Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.

Balance: Flexible hours, full remote work possible anywhere in France 🏠

Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝

Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍

Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Interview Process

Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!

Get ready using our Knowledge Base: https://bit.ly/42H1ggC

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

About the company

360Learning provides a B2B corporate learning platform that uses AI and collaborative features to turn internal experts into learning and development partners. It automates mandatory training, streamlines onboarding, and offers scalable one-on-one video coaching, especially for sales teams, with frontline training accessible on any device. Differentiators include leveraging internal experts for content, scalable coaching, and practical training workflows, backed by ISO 27001 data security and GDPR compliance, plus Gartner Market Guide recognition. The goal is to help businesses upskill their workforce quickly within their organization while fostering collaborative learning and strong security.

Company Size

201-500

Company Stage

Grant

Total Funding

$244.3M

Headquarters

New York City, New York

Founded

2013

Get referred to 360Learning

See people who can refer or advise you

Simplify's Take

What believers are saying

France 2030 granted €1.8M for AI skills learning, expanding Paris engineering capacity.
March 2026 headcount reached roughly 426, with 82 active jobs signaling continued hiring.
Workday integration and AI Companion can lift enterprise retention and expansion in 2026.

What critics are saying

Docebo and Workday bundle stronger suites, squeezing 360Learning's stand-alone pricing by 2026.
Looop acquisition integration risks distracting teams and confusing customers through 2026 migration.
If North American growth stalls, 360Learning's $100M ARR ambition loses credibility quickly.

What makes 360Learning unique

360Learning's collaborative learning and AI authoring still differentiate against traditional LMS vendors.
Workday partnership, updated June 17 2026, deepens embedded enterprise distribution.
AI Companion now spans Search, Insights, Action, and Coach modes.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Unlimited Paid Time Off
Paid Sick Leave
Paid Holidays
Flexible Work Hours
Remote Work Options
Parental Leave

Growth & Insights and Company News

6 month growth

1 year growth

-1%

2 year growth

Brown Brothers Media

Nov 13th, 2025

360Learning Integrates with Workday Learning to Transform Enterprise Learning Experiences

360Learning integrates with Workday Learning to transform enterprise learning experiences. NEW YORK & PARIS & LONDON - (BUSINESS WIRE) - 360Learning, the AI-powered collaborative learning platform that enables organisations to upskill from within, is announcing the integration of its Learning Experience Platform (LXP) into Workday's Learning platform. Through this integration, 360Learning will enable enterprise organizations to launch AI-powered collaborative learning Academies and help deliver timely upskilling to all learners. Workday Learning customers can now leverage internal subject-matter experts to create impactful training in minutes using 360Learning's AI-powered authoring tools - a process that previously took months. Benjamin Marchal, CEO at 360Learning, said: "This partnership helps support career and company growth, enabling learning teams to build programs that meet today's speed of business. By empowering internal experts with AI-powered authoring tools and collaborative learning capabilities, organizations can preserve and distribute proprietary knowledge to increase the impact of their L&D investment." Automatic two-way syncing between Workday Human Capital Management (HCM) and 360Learning helps reduce administrative overheads while supporting updates of user data and performance metrics. Learners have anytime access to expert-led upskilling that helps fit learning into everyday workflows, including via 360Learning's top-rated mobile app. As a Workday Innovation Partner, 360Learning offers a Design Approved solution, enhanced support, and exclusive resources. The integration extends learning enterprise-wide through streamlined user provisioning, branded Academies, and accessible dashboards for customers and partners. For more information on the 360Learning platform, visit the Workday Marketplace. About 360Learning 360Learning is the AI-powered learning platform that combines LMS and LXP capabilities to scale skills development for mid-size and enterprise companies. Leverage collaborative learning to turn internal expertise into just-in-time learning for onboarding, compliance, and more, powering employee, customer, and partner growth. Trusted by industry leaders like Safran, Cognizant, Bally's Corporation, Duolingo, and Smile Brands. To find out more, please visit www.360learning.com

Technology AI Insights

Oct 1st, 2025

360Learning Unveils AI Companion to Revolutionize Corporate Learning

360Learning unveils AI Companion to revolutionize corporate learning.

Business Wire

Oct 1st, 2025

360Learning Launches AI Companion to Transform L&D With Intelligent Learning Partner

And, after reaching 6,400 professionals certified with its AI for L&D Certification, 360Learning launched the L&D Performance Academy, providing free ATD-accredited pathways for professionals to upskill in AI and L&D business strategy.

Tech.eu

Jul 24th, 2025

360Learning wins €1.8M French Government grant to power AI skills-based learning

360Learning wins €1.8M French Government grant to power AI skills-based learning.

Tech Funding News

Jul 23rd, 2025

Exclusive: 360Learning powers Europe’s fight against skills crisis with €1.8M AI boost

Europe is facing a growing skills shortage, projected to cost businesses over €1.2 trillion by 2030. About two-thirds of EU small and medium-sized enterprises struggle to find workers with the necessary skills, particularly in critical fields such as healthcare, software development, cybersecurity, and finance. Traditional one-size-fits-all training approaches are increasingly inadequate for the rapidly evolving needs of today’s workforce, threatening business competitiveness and agility.In an exclusive interview with TFN, 360Learning, Europe’s leading corporate learning platform serving over 2,500 customers worldwide, describes the challenge: “Capturing and sharing the knowledge and skills employees, customers, and partners need to succeed is an ever-growing challenge in today’s business environment. Whether onboarding new employees, upskilling customer-facing teams, or training customers, organisations turn to 360Learning to streamline the entire learning & development process, from course creation to content delivery to skill development insights.”The Paris-founded company has just received a €1.8 million grant from the French government’s France 2030 innovation strategy. This funding will accelerate the development of its AI-based skills learning technology by expanding its team of software engineers and machine learning specialists in Paris. The goal is to build systems that rapidly identify skill gaps and deliver personalised training solutions with measurable outcomes.CEO Benjamin Marchal emphasises AI’s potential: “This support recognises AI’s transformative potential

360Learning

Head of GTM Systems & AI

About the job