Inetum

Global IT services for digital transformation

Application Functional Support

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeLisbon, PortugalNo salary listedIn-person

About the Job

Requirements

Fluency in English is required.
Knowledge of SQL is required.
Knowledge of UNIX is required.
Knowledge of Ksh or Bash is required.
Knowledge of Dynatrace and Autosys is required.
Knowledge of financial markets is required.

Responsibilities

Provide frontline support by diagnosing and resolving technical and functional issues related to the application and its ecosystem.
Collaborate with finance and IT teams to enhance system functionality and user experience.
Document processes and provide clear instructions for the teams.
Regularly update support documentation and create user guides.
Manage incidents, including analysis, resolution, and communication.

Desired Qualifications

French language skills are a plus.

Job Description

This role operates within an Application Support Team, with primary responsibility for resolving all production-related issues associated with the Application in support of ALMT (Asset Liability Management & Treasury) operations:

Main Tasks:

Provide frontline support by diagnosing and resolving technical and functional issues related to the application application and its ecosystem.
Collaborate with finance and IT teams to enhance system functionality and user experience
Document processes and provide clear instructions for the teams
Regularly update support documentation and create user guides
Incident management (analysis, resolution, communication)

Qualifications

Technical Skills:

SQL
UNIX
Ksh/Bash
Dynatrace, Autosys
Financial Markets - Transversal Financial Markets

Language Skills:

Fluent in English
French is a plus

Additional Information

About the Company

Inetum

Global IT services for digital transformation

Inetum provides IT services for digital transformation in 26 countries, serving enterprises, SMEs, and public sector clients. It offers cybersecurity, cloud computing, predictive maintenance, and augmented reality, delivered through consulting, managed services, and proprietary software. It differentiates itself through a broad service portfolio, strategic partnerships with Microsoft and Sage, and a focus on tailoring solutions to fit each client’s needs. Its goal is to help clients adapt to a changing digital landscape, improving business agility and creating economic, managerial, and social opportunities.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Saint-Ouen, France
Founded: 1995

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