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Eurofins

Global lab testing and analytics network

Director – Commercial Operations - Biopharma Product Testing

Sales OperationsConfirmed live in the last 24 hours
Full-timeLancaster, PA, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Business, Finance, Analytics, Life Sciences, or a related field is required.
  • At least 8 years of experience in sales operations, commercial operations, revenue operations, business planning, or related functions is required.
  • Experience supporting commercial organizations with 40 or more sales professionals is required.
  • Strong expertise in forecasting, pipeline management, sales compensation, and performance analytics is required.
  • Demonstrated experience building executive dashboards and key performance indicator reporting frameworks is required.
  • Advanced proficiency with customer relationship management platforms is required, preferably Microsoft Dynamics.
  • Strong analytical, communication, and stakeholder management skills are required.

Responsibilities

  • Develop executive dashboards providing visibility into revenue, pipeline, forecast, bookings, activity, and sales productivity.
  • Deliver recurring business reviews and performance analyses for executive leadership.
  • Own key performance indicator governance and reporting standards across the commercial organization.
  • Identify trends, risks, and opportunities and provide actionable recommendations.
  • Lead monthly and quarterly forecasting processes.
  • Improve forecast accuracy through process, reporting, and governance enhancements.
  • Develop predictive models and analysis supporting growth planning.
  • Partner with sales leadership to identify gaps and develop mitigation strategies.
  • Administer commercial incentive compensation programs.
  • Support annual quota-setting and territory planning processes.
  • Manage quarterly commission calculations, reporting, and dispute resolution.
  • Analyze plan effectiveness and recommend enhancements to drive desired behaviors.
  • Define and enforce opportunity management standards and pipeline governance.
  • Partner with customer relationship management administrators to improve reporting, automation, and data quality.
  • Drive customer relationship management adoption and process compliance across the sales organization.
  • Identify and implement workflow improvements that increase commercial productivity.
  • Conduct sales productivity, territory, account, and market analyses.
  • Support acquisition integration activities related to sales territories, account ownership, compensation, and performance management.
  • Lead initiatives focused on scaling commercial infrastructure and improving operational effectiveness.
  • Serve as a trusted advisor to commercial leadership.

Desired Qualifications

  • Experience supporting life sciences, biopharmaceutical services, contract research organizations, contract development and manufacturing organizations, laboratory testing, diagnostics, or regulated healthcare organizations.
  • Experience integrating acquisitions and aligning commercial teams.
  • An MBA or advanced degree is preferred.
  • Experience leading commercial operations teams and building scalable processes.

About the Company

Eurofins

Global lab testing and analytics network

Eurofins provides global laboratory testing and analytical services to verify the safety, authenticity, and quality of products across food, water, medicine, and the environment. It operates a network of more than 900 laboratories in over 60 countries, offering access to more than 200,000 analytical methods. Its product work involves running specialized tests—using chemistry, biology, and other scientific techniques—to confirm origin, composition, and compliance of samples, such as detecting wine fraud or contaminant presence. The company differentiates itself through its massive, distributed lab network and broad portfolio, enabling standardized testing at scale and fast turnaround across many industries, rather than relying on a single specialty or location. Its goal is to protect public health and safety by delivering accurate, comprehensive testing data and helping clients meet regulatory and quality requirements.

Company size
10,001+
Company stage
IPO
Headquarters
Luxembourg
Founded
1987

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