About the team and role:

Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time, and consistent resource for the Sales and CS Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo’s long term strategy.

Our team is growing and we are currently looking for a Principal Enablement Partner to partner with our Global BDR org. You will be a strategic advisor to BDR leadership and responsible for building the enablement strategy to empower their growth and achieve results.

As a strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the BDR Organization as your end customer. Your objective is to create an exceptional and equitable learning experience that empowers our BDR team to achieve their full potential, ensuring their success and fostering their growth. In order to succeed, you will bring a strong point of view on the lifecycle of BDR development, including onboarding, skill development and role progression programs to prepare BDRs as they graduate to AE roles in the Klaviyo org. This is a global role, and you will be responsible for BDR enablement across the Americas, EMEA and APAC. 

How you’ll make a difference:

• Own the enablement strategy and roadmap for the BDR organization.
• Develop the BDR strategy for driving adoption of global enablement programs, such as sales methodology, product launches and onboarding. 
• Develop a comprehensive approach to BDR development, from the day they are hired through promotion and beyond. 
• Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.
• Drive continuous learning, ensuring readiness through refreshers and additional assessments and certifications.
• Coach and support front-line managers and BDRs in best practices around prospecting strategies. 
• Deliver training sessions focused on key skills such as CRM management, account research, cold-calling and objection handling. 
• Partner closely with the Marketing and Product teams to deliver content designed specifically for BDRs to use in their conversations with prospects and customers.
• Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results. 
• Measure and report on enablement success metrics and draw insights from data.
• Regularly present and align on project plans, strategies, and updates to Sales Leadership.

Who you are:

• 3+ years experience in Sales/GTM Enablement at a high-growth global tech company.
• Direct experience in a B2B SaaS sales role, preferably selling to Mid-Market or Enterprise prospects. 
• Deep understanding of Sales dynamics, with the ability to empathize, build trust, and offer support as needed.
• Experience designing engaging workshops and delivering presentations.
• Comfortability and confidence in an ambiguous environment.
• Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.
• Demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.
• Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.
• Talent for driving process improvement, operational excellence, and creative problem solving.
• Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.
• Self-motivated and proactive mindset, taking initiative without requiring external motivation.

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