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Vinfen

Health and human services for disabilities

Residential Counselor - Mental Health Services

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeLowell, MA, USA$22.55 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Ability to establish supportive, trusting relationships with Persons Served, families, and neighbors.
  • Sensitivity to cultural, religious, ethnic, disability, and gender issues.
  • Ability to balance competing priorities and make independent judgments and decisions.
  • Ability to work in a professional and confidential capacity.
  • Knowledge of personal computer applications and equipment.
  • A valid driver's license must be presented at employment; incumbents must be at least 21 years old, have held a valid U.S. driver's license for at least six months, maintain adequate insurance when using a personal vehicle, maintain a safe driving record, and pass a driver's screening background check.
  • Ability to perform physically active tasks including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, lifting at least 25 pounds using proper techniques or a two-person lift, operating office equipment, maneuvering through narrow spaces, and assisting Persons Served with daily living tasks.
  • Ability to remain stationary for 50% of the time as needed and to bend, reach, file, sit, stand, and move around the facility.
  • Ability to speak, hear, and communicate with Persons Served, staff, and external representatives; required vision includes close, distance, color, peripheral, and depth perception, and ability to adjust focus.
  • CPR certification is required within two weeks of hire, First Aid certification within two weeks of hire, and MAP certification within 150 days of hire.

Responsibilities

  • Provide direct service in a GLE/SIE residential setting to help Persons Served overcome barriers to independent living and prepare for living independently.
  • Implement treatment plan support interventions as assigned by the Team LPHA Clinician.
  • Administer medications to Persons Served in accordance with Medication Administration Program policies and procedures.
  • Provide crisis interventions when needed, help Persons Served use crisis intervention techniques, and access on-call backup when needed.
  • Maintain the physical site and ensure a safe, comfortable, and clean environment.
  • Orient Persons Served who are new to the residence and assist with orienting new staff.
  • Collaborate with Integrated Team members as needed to address the needs of Persons Served.
  • Perform day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches.
  • Follow safety, maintenance, Human Rights, and other operational policies and procedures, and comply with physical site licensing standards and regulations.
  • Store, administer, document, and dispose of medication in accordance with MAP requirements, funding source regulations, company policy, and Vinfen MAP protocols; teach medication management to Persons Served.
  • Create opportunities for Persons Served to participate in residence operations, including meal preparation and site maintenance.
  • Encourage social interaction among residents and help create a collaborative environment in which Persons Served, families, friends, and others important in their lives are welcomed and respected; serve as a resource for neighbors.
  • Help Persons Served prepare meals and act as their advocate.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Complete required documentation and incident documentation as needed.
  • Contribute to program quality-improvement goals and objectives.
  • Support evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Perform physical site maintenance activities according to the maintenance schedule and perform other related duties as assigned.

Desired Qualifications

  • An associate’s degree in a human service discipline is preferred.
  • One to two years of job-specific experience in the human services field is preferred.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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