GBM

Online auction platform with bidder incentives

Change Manager

IT OperationsConfirmed live in the last 24 hours

Full-timeHondurasNo salary listedIn-person

About the Job

Requirements

Degree in industrial engineering, systems engineering, or a related field.
Three years of experience in change management based on ITIL.
ITIL Foundations certification.
Knowledge of technology services, office productivity software, Power BI, and preparing and analyzing process key performance indicators.

Responsibilities

Ensure lifecycle management of all changes to GBM services for a client or region, minimizing operational impact when changes are executed.
Coordinate interfaces among change management, releases and deployments, and other operational processes, including events and incidents; coordinate during service design and transition.
Ensure the change schedule and projected service interruptions are communicated to affected areas so they can prepare.

Desired Qualifications

ITIL intermediate certification.

Descripción:

Asegurar la ejecución fluida del proceso, Asegurar la documentación de los resultados por parte del equipo implementador, asegurar que el proceso sea cumplido por parte del equipo técnico.

Responsabilidades:

- Asegurar la gestión del ciclo de vida de todos los cambios en los servicios de GBM para un cliente o a nivel regional; con el objetivo de minimizar el impacto en la operación al ejecutar cambios.
- Coordinar las interfaces entre la gestión de cambio, liberaciones y despliegues con otros procesos de la operación (eventos e incidentes). Además de la respectiva coordinación durante el diseño y transición de los servicios.
- Garantizar el programa de cambios y la interrupción proyectada del servicio con el objetivo de dar visibilidad a las áreas impactadas para su preparación.

Requisitos:

Formación: Ingeniería industrial, de sistemas o afines,
Experiencia: 3 años de experiencia en gestión de cambios, basados en ITIL.
Conocimientos técnicos: Certificado ITIL Foundations, deseable ITIL intermedio, conocimientos en servicios de tecnología, ofimática, Power BI, elaboración y análisis de indicadores clave del proceso.

About the Company

GBM

Online auction platform with bidder incentives

GBM operates gbm.auction, an online auction platform that pays bidders a payout whenever another bidder places a higher bid using its Bidder Incentive Auction™. The system uses proprietary auction technology to create ongoing bidding incentives, so bidders can earn cash rewards even if they don’t win, while auctioneers can push higher final prices. It differentiates itself from typical online auctions by replacing the zero-sum dynamic with continued participation incentives and is connected to Bidwrangler, a related platform. The goal is to increase bidding activity and hammer prices, improve bidder engagement, and grow the collectibles market.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2020

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