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NatWest Group

Diversified banking group delivering financial services

Business Development Manager - Business Banking

Business Development & PartnershipsPosted on Nov 10
Full-timeNo salary listed

About the Job

Requirements

  • Understanding of internal and external audit and risk requirements.
  • Experience meeting and exceeding customer needs.
  • Hold a Diploma in Lending Skills or equivalent, or be willing to complete the qualification within 18 months of starting the role.
  • Experience delivering presentations to customers.
  • Effective relationship management, diary management, and time management skills.
  • Knowledge of technology platforms.
  • Interpersonal, communication, and presentation skills, and the ability to network effectively.

Responsibilities

  • Drive business development activities to build partnerships for new opportunities and support the design, development, and implementation of strategies and plans aligned with the overall growth strategy.
  • Build and maintain relationships with business leaders, business partners, and related organisations to identify new opportunities.
  • Monitor and analyse the marketplace, participate in sales strategies and policies, and generate and facilitate business development and continuous growth solutions to meet customer needs, support lending commitments, and achieve business goals consistently with company values.
  • Handle concerns and complaints at first point of contact and ensure good customer outcomes at every interaction.
  • Formulate and drive a business plan to achieve all key performance indicators.
  • Understand and adhere to relevant laws, conflicts-of-interest requirements, and anti-money-laundering guidelines.
  • Complete control tasks on time and to the required standard.
  • Operate within the training and competence scheme and provide customers with accurate, full, and relevant information.
  • Respond and adapt to shifting priorities and deliver effective performance within challenging timelines.
  • Liaise with colleagues to share best practice and flex capacity between teams as needed.
  • Build an internal and external stakeholder network and proactively promote effective risk management within the business.

About the Company

NatWest Group

Diversified banking group delivering financial services

NatWest Group is a financial services group that helps customers with everyday money needs and long-term planning, including buying a home, investing, growing a business, and pursuing a more sustainable future. Its products come from a range of banking and financial services across multiple businesses, delivered through digital and traditional channels. The company works by understanding what matters to customers—their priorities, goals, and challenges—and then offering services and expertise to help them navigate change and make progress. It differentiates itself by combining a broad set of financial offerings with an emphasis on an inclusive culture, flexible working, and a technology-driven approach to anticipate and respond quickly to customer needs. The goal is to be simpler, more integrated, and more capable of delivering impact for customers, so both customers and NatWest Group can succeed together.

Company size
10,001+
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1968

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