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Echo Global Logistics

Freight brokerage with multi-modal logistics platform

Warehouse Shift Supervisor

Shipping & ReceivingPosted on Nov 13
Full-timeMedway, MA, USANo salary listedIn-person

About the Job

Requirements

  • At least 3 years of experience leading a logistics team or equivalent experience.
  • An associate degree or similar discipline is preferred.
  • Proficiency with data-entry and inventory software and systems.
  • Strong supervisory and leadership skills.
  • Ability to anticipate and solve problems.
  • Organizational skills and attention to detail sufficient to meet deadlines.

Responsibilities

  • Assist the Warehouse Manager with hiring and training new employees.
  • Schedule and oversee warehouse staff.
  • Conduct timely and constructive performance evaluations.
  • Lead and develop company employees.
  • Provide training, monitor employee performance, and remain accessible across the dock and yard.
  • Coach and counsel employees on performance and development, and document performance-related material.
  • Plan daily manpower needs to ensure customers’ freight is delivered and picked up on time and without damage.
  • Communicate with Linehaul/dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight.
  • Develop a plan for distributing break loads to achieve goals.
  • Monitor service freight and ensure Linehaul compliance.
  • Monitor and analyze opportunities to cut costs and improve efficiencies.
  • Assist customers with rate quotes, claim information, and appointment setting.
  • Perform administrative functions as required.
  • Monitor actual performance data and gather information for reporting.
  • Communicate with Account Managers to ensure customers’ and company’s needs are met.
  • Ensure all OS&D is identified and processed properly.
  • Conduct pre-shift meetings.
  • Implement company policy.
  • Comply with applicable laws and regulations, as well as company policies and procedures.
  • Ensure all employees are trained on and adhere to safety protocols.
  • Conduct regular safety audits and inspections to identify and mitigate potential hazards.
  • Provide personal protective equipment (PPE) and ensure it is used correctly.
  • Maintain clear and accessible emergency exits and equipment.
  • Implement and enforce proper lifting techniques and ergonomics.
  • Report and document accidents or incidents immediately.
  • Conduct regular safety meetings and drills.
  • Ensure compliance with OSHA regulations and other relevant safety standards.
  • Promote a culture of safety where employees feel empowered to raise safety concerns.
  • Perform other duties as required.

Desired Qualifications

  • Excellent verbal and written communication skills.

About the Company

Echo Global Logistics

Freight brokerage with multi-modal logistics platform

Echo Global Logistics connects shippers with carriers through a technology-enabled, multi-modal freight network that covers truckload, LTL, and intermodal services, and also offers managed transportation. Its EchoShip platform lets shippers quote, book, and track shipments while providing data to optimize routes and costs, and EchoDrive helps carriers manage loads. The company earns margins from freight brokerage and charges for managed transportation services that handle route optimization, carrier management, and freight bill auditing. Its goal is to improve supply chain efficiency and reduce transportation costs by combining technology, analytics, and a broad carrier network for end-to-end freight management.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Chicago, IL
Founded
2004

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