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Tufts University

Research university in Medford, MA

Research Operations Director

Full-TimeDeadline 10/9/27
$108.2k - $162.4k
Expert
Master's
Boston, MA, USA
In Person
Project & Program ManagementProgram Management

About the job

Requirements
  • An advanced degree in health or biological sciences or a related field, such as bioinformatics, medicinal chemistry, or public health, and/or business, or equivalent work experience.
  • Five years of experience in a combination of strategy, operations, clinical or biological research, genetics or genomics, data analytics, program management, administration, communication, and financial management.
  • Ability to manage stakeholders, balance multiple workstreams, and handle competing priorities.
  • Ability to interact with, influence, and act across many internal and external organizational levels.
  • Comfort with large amounts of data and information, and ability to channel ambiguity into project frameworks.
  • Ability to maintain confidentiality and engender trust.
  • Analytical skills, business acumen, and ability to span stakeholders.
  • Experience synthesizing information and presenting concepts to scientific, clinical, information technology, finance, and other constituents.
  • Ability to identify and solve problems, analyze data, and implement and troubleshoot solutions.
  • Ability to act in the best interests of the Dog Aging Project amid competing priorities and conflicting constituent feedback.
  • Verbal and written communication and editing skills.
  • Proficiency with Microsoft Office (Word, Excel, and PowerPoint) and Google Drive Suite (Docs, Sheets, and Slides).
  • Reliability, integrity, and composure under pressure.
Responsibilities
  • Manage strategic operations for the program, working with the Principal Investigator and Program Directors to adjust and meet program goals.
  • Establish a detailed execution plan for each component of the program.
  • Ensure operational readiness for implementation of program goals.
  • Oversee execution of each program component and be accountable for program progress.
  • Manage Dog Aging Project operations with partner institutions to build infrastructure, acquire data and samples, analyze project data, and provide program outputs; track and support progress toward milestones.
  • Drive, track, and report project progress to internal and external partners, including contract development and relationship management with external vendors and partners.
  • Participate in creating strategies for operational and scientific goals, collaborating across partner institutions and with ancillary-study partners.
  • Provide budgetary oversight in collaboration with the accounting and finance team.
  • Supervise administrative-core staff and provide training and mentoring to junior team members and direct reports.
  • Manage and resolve program-operation risks and issues, plan and implement contingencies, and implement solutions to improve team dynamics, interactions, and collaboration.
  • Lead and facilitate meetings, including Scientific Priorities Team and Operational Priorities Team meetings.
  • Develop, maintain, and implement operational standard operating procedures, processes, and training to improve cross-team efficiency.
  • Build executive, business, and technical relationships among program leaders, staff, and partners to support timely completion of program goals.
  • Oversee major program workstreams, collaborations, and day-to-day activities as needed; support execution of and compliance with agreements, scientific tasks, or workstreams and maintain communication with external scientific collaborators and partners.
  • Manage the interests of HNRCA, Tufts University, and partner institutions while maintaining partner relationships.
  • Coordinate stakeholders across functional areas and organizational levels across several organizations, including a team of approximately 100 individuals.
Desired Qualifications
  • Background in research with a strong understanding of data and sample acquisition process development.
  • Experience directing multi-year, multi-phase, multi-institutional projects or programs.
  • Exposure to the principles of organizational dynamics.

About the company

Tufts University is a private research university headquartered in Medford, Massachusetts. It offers undergraduate, graduate, and professional programs through schools in the Boston area and beyond.

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