Full-Time

Account Manager

Posted on 1/29/2026

Finch

Finch

51-200 employees

API platform enabling HR/payroll integrations

Compensation Overview

$125k - $139k/yr

+ Equity Grants

New York, NY, USA

Hybrid

Category
Sales & Account Management (1)
Required Skills
Forecasting
REST APIs
Data Analysis
Requirements
  • 2+ years of experience as an Account Manager or Account Executive, preferably in SaaS or API-driven products
  • Proven ability to manage multiple concurrent renewals and negotiations in a high-volume environment
  • Strong analytical mindset with experience using data to inform decisions and build scalable programs
  • Excellent communication and listening skills, with a collaborative and customer-first approach
  • Confident negotiator with a clear win-win philosophy
  • Track record of meeting or exceeding quota and retention targets
  • Comfort working cross-functionally with technical, product, finance, and operations teams
  • Ability to de-escalate issues, manage objections, and resolve conflict effectively
  • Highly organized, detail-oriented, and capable of operating autonomously while contributing to team goals
Responsibilities
  • Own and successfully renew a high-volume SMB book of business through proactive, value-driven customer engagement
  • Lead customer contract discussions, including renewal strategy, pricing alignment, add-on identification, and negotiation of mutually beneficial terms
  • Use data to identify trends across accounts (usage, engagement, contract structure, risk signals) and translate insights into scalable, repeatable playbooks
  • Partner with Developer Success Engineering to surface at-risk accounts early and align on technical or product-driven retention strategies
  • Forecast and close monthly and quarterly renewal and expansion revenue, consistently exceeding targets
  • Drive incremental revenue growth through structured expansion motions aligned to customer use cases and business outcomes
  • Maintain strong stakeholder relationships, including C-level contacts when appropriate, to support long-term partnerships
  • Rigorously manage opportunities, renewal steps, and customer interactions within CRM and related systems
  • Continuously test, document, and operationalize best practices that improve Finch’s renewal, expansion, and risk mitigation motions
Desired Qualifications
  • Consistent attainment of retention and growth metrics, including Net Revenue Retention and Gross Revenue Retention
  • Consistent application of MEDDICC to inform weekly forecast accuracy and deal health
  • Creation of scalable, repeatable renewal and expansion programs adopted across the SMB customer base
  • Identification and validation of new paths to customer success that can be operationalized
  • Measurable reduction in risk through automation, improved forecasting, and earlier intervention

Finch provides an API platform that connects HR, payroll, and other employer-related software. It acts as a bridge that lets different systems communicate and share data through Finch Connect, an authorization flow that securely grants applications access to a company’s HR and payroll data. Customers pay for API usage—based on calls, users, or a subscription—so Finch earns revenue from how much integration activity they use. Finch differentiates itself with a strong focus on security and data protection, offering a secure, scalable way for developers and businesses to integrate HR and fintech workflows. The goal is to help businesses automate and streamline HR and payroll operations by seamlessly connecting multiple systems in a single, secure API ecosystem.

Company Size

51-200

Company Stage

Late Stage VC

Total Funding

$64.6M

Headquarters

San Francisco, California

Founded

2020

Simplify Jobs

Simplify's Take

What believers are saying

  • Revenue grew 12x since Series A, achieving cash flow positivity.
  • Raised $40M Series B in February 2023 from General Catalyst, Menlo Ventures.
  • Intuit Ventures invested June 2023, partnering with top payroll provider.

What critics are saying

  • Intuit bundles native payroll APIs, undercutting Finch in 12-24 months.
  • ADP and Workday develop proprietary APIs, reducing third-party need in 18-36 months.
  • Data breach exposes sensitive payroll data, causing fines and churn in 12-36 months.

What makes Finch unique

  • Finch unifies 250+ payroll, HRIS, and benefits systems via single API.
  • Finch Connect enables secure employer authorization for data access.
  • Finch offers Organization, Payroll, Deductions, and Documents APIs.

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Your Connections

People at Finch who can refer or advise you

Benefits

Flexible Work Hours

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Parental Leave

401(k) Retirement Plan

Offsite company trips

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

2%

2 year growth

0%
PLANSPONSOR
Oct 22nd, 2024
PensionPro, Finch Join Forces to Streamline Plan Administration

In an effort to allow third-party administrators to more easily collect payroll and census data directly from employers' payroll systems, PensionPro Software LLC, a workflow automation software for TPAs, announced it is partnering with Finch Inc., a unified API platform for employment services.

FF News
Aug 19th, 2024
Finch Secures $1.8M Seed Funding

Finch, a US-based fintech startup founded by a former N26 employee, has secured $1.8M in seed funding. The round was led by Mendoza Ventures with participation from Barclays, Techstars Investors, and Draper Frontier. Finch aims to launch its platform to help Millennials manage their money by integrating investing with the flexibility of checking accounts. Founder Neel Ganu highlights the need for accessible investment options for Millennials, many of whom do not currently invest.

PYMNTS
Aug 21st, 2023
Bilflo And Top Echelon Partner On Solution For Hr Professionals

Bilflo and Top Echelon Software have partnered to provide a comprehensive solution for staffing agencies and human resources (HR) professionals.The collaboration aims to help these businesses improve contractor management, minimize data-entry errors and expedite payroll processing, the companies said in a Monday (Aug. 21) press release.“This strategic partnership is dedicated to providing an end-to-end solution for your staffing business by elevating your agency’s performance, improving efficiency and delivering exceptional value to your business,” the companies said in the release.By integrating Bilflo’s back-office software solution with Top Echelon’s recruiting software tools for small- to medium-sized businesses (SMBs), businesses can export data seamlessly, according to the release.The integration also enables efficient time tracking by capturing time with mobile-friendly timecards or importing time in bulk, the release said.The integrated platforms also deliver automated payroll and invoicing and real-time reporting, per the release.“Export time to your payroll system, create invoices, deliver them to your clients and send them to your accounting system automatically,” the companies said in the release. “…Access helpful business intelligence and set and track team member goals with performance management features.”In another recent move in the HR space, workforce payments platform Branch launched an online instant payment solution in July. Called Branch Direct, this solution allows companies to pay workers directly to an existing bank account.Given the positive impact instant payments can have on an employee’s cash flow and talent retention, more companies are making it easier for employees to get paid quickly, Branch said when launching the new offering.In February, Finch raised $40 million in a Series B round to grow its employment application programming interface (API). The firm said it will use the capital to extend the API’s coverage to more systems, expand into new employment data verticals, and add to its engineering product and success teams.These moves will expand the capabilities and use of its API that enables access to an organization-wide directory as well as payroll and benefits data

Coverager
Jun 13th, 2023
Intuit Ventures invests in Finch

Finch offers a payroll API.

Benzinga
Jun 7th, 2023
Finch Announces Additional Funding From Global Financial Technology Platform

SAN FRANCISCO, June 07, 2023 (GLOBE NEWSWIRE) -- Finch, the #1 API for employment systems, today announced additional funding led by Intuit Ventures, the venture capital fund of Intuit, the maker of TurboTax, Credit Karma, QuickBooks and Mailchimp. This is following its $40 million Series B just four months prior in February 2023, co-led by Menlo Ventures and General Catalyst.As the leader in the Open Employment Data Ecosystem, Finch is excited by the opportunity to deepen its relationship with Intuit. The company's Intuit payroll is the #1 payroll provider for small businesses.An Open Employment Data Ecosystem fosters data connectivity and integrated systems. For HR teams, this is essential to not only streamline processes and boost productivity, but also to empower strategic decision-making to better meet organizational objectives and serve employee needs."Today's employers are demanding their systems of record speak to one another so they can get the best insights into their operations. By opening up the Employment Data Ecosystem, Finch can unlock the full potential of the suite of solutions that utilize HR, payroll and benefits data," said Jeremy Zhang, CEO at Finch. "We are thrilled to be partnering with Intuit Ventures as we continue this important work of growing the Open Employment Data Ecosystem, enabling HR, finance and operations teams to drive business success.""We are constantly looking to invest in innovative companies that are solving critical problems facing our customers," said Adam Coccari, Managing Director of Intuit Ventures

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