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Veolia

Water, waste, and energy services provider

Local Service Manager, Water and Wastewater

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeCarcans, FranceIn-person

About the Job

Requirements

  • A master's-level qualification (Bac+5) in water-related professions.
  • Five years of management experience.
  • Expertise in water and wastewater services.
  • Mastery of DSP/HDSP contracts.
  • A category B driving licence is required.
  • Leadership and strategic vision.
  • Strong interpersonal skills.
  • Rigor and organizational skills.

Responsibilities

  • Lead team rituals using performance indicators to share objectives, raise anomalies, and define corrective actions.
  • Set objectives for team leaders and agents, evaluate individual and collective performance, and develop team competencies.
  • Lead safety and prevention culture through safety briefings, audits, safety alerts, and action plans.
  • Train and authorize employees and verify their understanding of safety instructions for safe interventions.
  • Manage dangerous situations, high-potential incidents, and near misses, fostering learning and creating standards.
  • Manage workplace accidents, including immediately reporting information.
  • Manage tools and personal protective equipment to ensure they are suitable, compliant, and inspected.
  • Reinforce safety instructions for people and property and verify that prevention plans are established.
  • Validate the annual operating plan, incorporating technical, financial, and human-resource objectives, including maintenance and renewal plans.
  • Organize and schedule plant, network, and consumer interventions to optimize resources, ensure fair allocation, and maintain traceability.
  • Prepare the on-call schedule and manage its execution to meet intervention deadlines and maintain team availability.
  • Operate and optimize plants, reservoirs, and pumping stations to ensure availability and compliance with regulatory thresholds.
  • Operate and optimize networks through cleaning, CCTV inspection, leak detection, and yield improvement, and update the asset database using GIS.
  • Ensure preventive and corrective maintenance of facilities and equipment, including pumps, sensors, and meters.
  • Manage crises such as breakdowns, pollution, and health incidents to quickly restore service continuity and manage communications.
  • Transfer newly awarded contracts to operations through contract reviews, 100-day plans, and implementation of commitments.
  • Manage local-authority relationships through reports, site and construction visits, and review meetings to ensure client satisfaction.
  • Identify, qualify, and relay commercial opportunities, both within and outside contracts, to the territory director and development director.
  • Proactively and transparently manage external and institutional relations with municipalities, syndicates, and oversight bodies.
  • Deliver a complete, high-quality annual concessionaire report on time, covering contractual, technical, financial, and social reviews.
  • Contribute to contract revenue growth by winning or regaining contracts and implementing amendments.
  • Monitor tariffs and the transfer of revenues to the local authority.
  • Monitor budgets and control operating costs, including units of work and subcontracting, to meet budget and margin targets.
  • Monitor water quality and sanitary compliance through analyses and self-checks, and ensure proper management of alerts and reporting to the ARS and DDTM.
  • Analyze performance indicators, including yield, energy, reagents, leaks, and continuity, using monthly dashboards and weekly routines.
  • Identify and lead innovation projects in energy, reagents, and instrumentation, and measure their return on investment.
  • Comply with ethics, compliance, cross-functional, and professional procedures, and ensure they are understood and followed within the team and organization.

About the Company

Veolia

Water, waste, and energy services provider

Generating company summary.

Company size
10,001+
Company stage
IPO
Headquarters
Aubervilliers, France
Founded
1853

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