Onboarding Manager

Agency

Office of State Human Resources

Division

Deputy Director's Office

Job Classification Title

Program Manager I (NS)

Position Number

65019436

Grade

NC20

About Us

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Description of Work

JoinNC Temporary Employment Services Division provides centralized temporary employment services to state agencies, including recruitment, placement, classification, and HR consulting support. The program delivers end-to-end staffing services, helping agencies meet short-term and project-based workforce needs efficiently and cost-effectively.

This position manages and oversees the end-to-end statewide onboarding, employment initiation, and TS Workday Support program for TS temporary employees, ensuring the coordinated completion of hiring actions, employment documentation, system entry, orientation, and related requirements.

This position is eligible for telework, and OSHR is currently offering a three-day
in-person and two-day remote hybrid schedule.

Recruitment Range
$70,478-$90,000

Knowledge Skills and Abilities/Management Preferences

• Demonstrated experience managing HR operations, employee lifecycle administration, or high-volume transactional services.
• Knowledge of HR systems, data management practices, and personnel administration processes.

• Experience ensuring data accuracy, compliance, and process consistency in an operational environment.

• Ability to interpret and apply HR policies, procedures, and regulations.

• Ability to lead teams, manage multiple priorities, and deliver accurate, timely services.

• Demonstrated ability to provide strategic leadership and high‑level supervisory oversight of an onboarding operations team, including setting organizational priorities, directing complex workflow, ensuring adherence to policy and regulatory requirements, and cultivating a high‑performing, service‑oriented team environment that consistently delivers efficient, accurate, and compliant employment onboarding services.
• Comprehensive expertise in Workday and HRIS operations, with strong technical skills in system troubleshooting, data validation, and workflow optimization. Demonstrated ability to apply data governance standards, maintain data integrity and security across HR systems, and use system analytics to inform decisions and improve operational efficiency.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience; or an equivalent combination of training and experience.

Additional Information

The Office of State Human Resources (OSHR) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act (SHRA) with highly qualified individuals and is an Equal Employment Opportunity Employer. Our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.

We invite all potential applicants to apply for positions for which they may be qualified. It is the policy of the State of North Carolina and the Office of State Human Resources (OSHR) that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

This is a full-time position (40 hours per week) with State Benefits

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• All applicants must complete and submit a state employment application by 11:59 pm the night before the closing date; otherwise, the application will be deemed untimely and will not be processed.
• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Using the terms “see resume” or “see attachment” will not be accepted, and your application will be rejected as incomplete.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website.
• If multiple applications are submitted to an individual posting, only the most recent application received before the closing date will be accepted. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.
• To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants.

• The hiring process may take several weeks.
• If there are any questions about this posting other than your application status, please contact the individual listed on this posting at 984.236.0800.

  Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of DD 256 or NGB 22, along with the state application.

 ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), OSHR is committed to the full inclusion of all qualified individuals. As part of this commitment, OSHR will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Natalie A Montague

Recruiter Email: [email protected]