Information Technology Technician 2
Connecticut State Community College
Information Technology Technician 2
Connecticut State Community College
Public college system consolidating 12 campuses
The Information Technology Technician II independently performs a broad range of computer hardware and software operation, maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include academic computer labs, classroom computerized instruction and presentations, and several data bases, reporting programs and routines, including the centralized Banner system, which assist such departments as the Business Office, Registrar, Admission, Library, and Student Services.
The position’s role is that of providing technical assistance to the users of the various computer systems through installation of hardware and software, diagnosing and repairing computer operating problems, scheduling and assisting in the operation of computer labs. The position demonstrates and provides personal instruction to students in computer system operation and assists and trains administrators in software applications.
Under the direction of the Director of Information Technology or other administrator, the Information Technology Technician II is responsible for providing technically sound assistance in installation, operation, adaptation, maintenance and repair of computerized equipment and software on a college-wide basis, as assigned through effective performance in these essential duties:
Key responsibilities include:
Additional responsibilities include:
This posting outlines qualifications, experience, and skills but is not limited to the full specifications in the official job description.
Associate’s degree in computer science or related technological discipline together with one (1) or more years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position’s essential duties.
Required Knowledge, Skills, and Abilities:
CT State offers a comprehensive benefits package, including:
For more information, visit: Human Resources - Future Employees / Human Resources -Labor Contracts
To apply, please submit the following:
In your cover letter, you must clearly address how your experience and skills align with each of the required and preferred qualifications. The cover letter may be entered as text in the application system or uploaded as a single combined file with the resume.
Your resume must include the names of three (3) current professional references, including their titles, email addresses, and telephone numbers.
Important Notes:
After the closing date, applications will be reviewed by a selection committee. Candidates selected for further consideration will be those who best meet the minimum and preferred qualifications and who submitted all required materials by the deadline.
The selection process may include interviews and practical exercises (e.g., written, technical, or simulation exercises). Finalists will be recommended to the Hiring Manager for final selection.
Employment offers are contingent upon:
CT State is committed to maintaining a safe campus community.
Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact [email protected]
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
Public college system consolidating 12 campuses
CT State is a public higher education system formed by merging Connecticut’s 12 community colleges into one singly accredited institution that serves about 70,000 students across 12 campuses. It offers more than 300 associate degrees and certificates across six areas, with programs for direct workforce entry or transfer to four-year universities, funded by tuition, fees, and state appropriations. It differentiates itself as the largest community college system in New England with a single accreditation and cross-campus access under the Connecticut Board of Regents for Higher Education within the CSCU system. Its goal is to provide affordable, accessible education and workforce development while achieving financial sustainability and reducing educational opportunity gaps.
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