Eva Pharma

Produces affordable medicines for global access

Omnichannel Engagement Specialist

Growth MarketingConfirmed live in the last 24 hours

Full-timeGiza, El Omraniya, Giza Governorate, EgyptNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Pharmacy, Life Sciences, or a related field is required; an MBA is a plus.
At least 3 years of pharmaceutical commercial experience in sales and/or marketing, including at least 2 years in omnichannel or digital roles.
Expertise in customer segmentation, behavioral targeting, data-driven omnichannel engagement, and campaign execution.
Hands-on experience with digital and customer relationship management platforms such as Veeva and Salesforce Marketing Cloud, analytics tools, and content development.
Understanding of the Saudi healthcare market, regulations, and local market dynamics.
Fluency in Arabic and English.

Responsibilities

Lead and execute the omnichannel engagement strategy for the Saudi cluster, aligned with global direction and business objectives.
Design customer segmentation and targeted engagement blueprints using healthcare professional behavior, prescription data, and insights to determine channel mix, frequency, and personalization.
Plan and deliver end-to-end omnichannel campaigns across digital, virtual, email, and physical channels to ensure seamless customer journeys.
Develop, localize, and deploy compliant multimedia content in collaboration with Medical, Regulatory, and Marketing teams.
Monitor healthcare professional interactions, service-level agreements, and engagement performance metrics, and continuously optimize effectiveness, impact, and return on investment.
Build and maintain relationships with healthcare stakeholders through regular field visits and representation at key medical events in Saudi Arabia.

Desired Qualifications

An MBA is a plus.

Omnichannel Engagement Specialist

Eva Pharma · Giza, Egypt · Full-time · Posted 2026-02-15

Workplace: on_site

Department: Global Marketing Affairs

Description

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.

Job Summary

We are seeking a passionate and talented Omnichannel Engagement Specialist to join our dynamic team.

The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.

Key Responsibilities

Lead and execute the omnichannel engagement strategy for the Saudi cluster, aligned with global direction and business objectives.
Design customer segmentation and targeted engagement blueprints using HCP behavior, prescription data, and insights to define optimal channel mix, frequency, and personalization.
Plan and deliver end-to-end omnichannel campaigns across digital, virtual, email, and physical channels, ensuring seamless customer journeys.
Develop, localize, and deploy compliant multimedia content in collaboration with Medical, Regulatory, and Marketing teams.
Monitor HCP interactions, SLAs, and engagement performance metrics, continuously optimizing effectiveness, impact, and ROI.
Build and maintain strong relationships with healthcare stakeholders through regular field visits and representation at key medical events in Saudi Arabia.

Requirements

Bachelor’s degree in Pharmacy, Life Sciences, or a related field (MBA is a plus).
Minimum 3+ years of pharmaceutical commercial experience (sales and/or marketing), including 2+ years in omnichannel or digital roles.
Strong expertise in customer segmentation, behavioral targeting, and data-driven omnichannel engagement and campaign execution.
Hands-on experience with digital and CRM platforms (e.g., Veeva, Salesforce Marketing Cloud) and analytics tools, including content development.
Solid understanding of the Saudi healthcare market, regulations, and local market dynamics.
Strong analytical, stakeholder management, and communication skills
Fluent in Arabic and English.

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About the Company

Eva Pharma

Produces affordable medicines for global access

EVA Pharma develops and manufactures affordable medicines for global markets, focusing on 12 therapeutic areas such as anti-infectives, metabolic health, oncology, and pediatrics. It operates four manufacturing facilities with a 5,000-strong team and produces over one million healthcare products daily. The company runs two regional research centers that use AI-driven prediction and mRNA R&D to develop biological products and first-of-its-kind capabilities in the Middle East and Africa. EVA Pharma distributes its products to more than 60 countries and seeks to expand access to high-quality medicines worldwide. Its differentiation comes from its scale, regional R&D capabilities, and commitment to sustainable access, aiming to meet pressing, unmet disease needs with reliable supply.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Al Sharikat, Egypt
Founded: 1997

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