Customer Services Project Intern
TikTok
Customer Services Project Intern
TikTok
Short-form video platform with ads
The FR Service team is responsible for educating, inspiring, and building long-term relationships with key clients across the Entertainment, Travel, FinServ, and Education/Government industries in France. In this role, you will be fully integrated into the team and supported through a structured internship program, including a dedicated 1:1 mentor, exposure to TikTok’s business operations, and opportunities for both personal and professional development. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Key Responsibilities: - Supporting Client Solutions Managers on strategic projects across the Entertainment, Travel, FinServ, and Education/Government industries in France - Contributing to measurement initiatives, including Brand Lift Studies (BLS) setup, reporting, and learning agenda development - Assisting with weekly campaign follow-ups, performance analysis, and optimization recommendations - Supporting client education initiatives, particularly around Ad Policy and platform best practices - Conducting industry-specific and thematic trend research on TikTok to identify relevant insights and opportunities for clients - Creating, improving, and maintaining client-facing presentation templates and internal deck frameworks
Minimum Qualifications: - Currently in your penultimate year pursuing a bachelors degree, or in your final year going on to study a Masters, graduating in 2026. - Must be available to start immediately in Paris for 6 months minimum. - English professional proficiency is required, as well as proficiency in French for ongoing collaboration with the team. - Project management experience and organizational skills, with the ability to navigate, innovate and implement ideas. Preferred Qualifications: - Work experience in Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical Sales, and Operations, or related fields is a plus - Studying an Advertising and Public Relations, Marketing, or Communication degree - Autonomous spirit, data-driven, and results-oriented.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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