Medical Receptionist
About the job
- A high school diploma or GED is required.
- Prior experience in a high-volume customer service role, such as healthcare, hospitality, or retail, is preferred.
- Excellent verbal and written communication skills are required.
- A friendly, patient-focused, team-oriented attitude is required.
- Attention to detail and strong organizational skills are required.
- Proficiency with computer systems and keyboarding at approximately 55 words per minute is required.
- Bilingual skills may be required or preferred depending on office location.
- Adaptability in a dynamic, fast-paced environment is required.
- Comfort interacting with physicians, patients, and team members is required.
- Willingness to be trained on the cloud-based electronic health record system is required.
- Ability to sit and stand for extended periods is required.
- Frequent use of computers and standard office equipment is required.
- Greet and welcome patients in a positive and professional manner.
- Coordinate and organize patient intake and appointments.
- Accurately enter and update patient information in the electronic health record system.
- Assist patients with completing necessary paperwork.
- Scan, file, and maintain medical records.
- Answer and direct incoming calls promptly and courteously.
- Verify insurance eligibility and assist with insurance-related inquiries in coordination with the billing department.
- Process copayments and handle cash transactions responsibly.
- Provide customer service to patients.
- Communicate patient concerns, delays, or special requests to the physician and clinical team.
- Prior experience in a high-volume customer service role, such as healthcare, hospitality, or retail.
About the company
Spine Medicine and Surgery of Long Island provides spine care in the NY metro area offering minimally invasive spine surgery and pain management through board-certified orthopaedic spine surgeons and pain specialists. They provide both surgical and non-surgical treatments for neck, back, and joint pain for patients of all ages, including epidural steroid injections and radiofrequency ablations. They use computer-guided navigation to improve surgical precision and outcomes, pairing technology with personalized treatment plans. Their goal is to relieve spine- and joint-related pain while minimizing downtime and improving mobility.
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Company Stage
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Total Funding
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Headquarters
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Founded
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Simplify's Take
What believers are saying
- September 2026 media posts show active physician recognition and conference visibility.
- The Queens clinic widens access to densely populated neighborhoods and commuter patients.
- Non-surgical injections and ablations monetize chronic pain before patients reach expensive surgery.
What critics are saying
- Health insurers are suing Long Island spine groups in 2026 over unnecessary-surgery schemes.
- Physician-driven revenue depends on referral flow, and one star surgeon departure hurts volume fast.
- Queens expansion invites fierce competition from NYU Langone and Northwell within twelve months.
What makes Spine Medicine and Surgery of Long Island unique
- Jamaica Estates opened in February 2026, extending Long Island care into Queens.
- Board-certified spine surgeons and pain specialists operate together under one roof.
- Computer-guided navigation and minimally invasive surgery reduce downtime versus open spine operations.
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Benefits
- 401(k) Retirement Plan
- Paid Vacation
- Professional Development Budget