Retention Specialist

Job Description

Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.

Qualifications

B2B Sales Specialist

• Must be a college graduate
• At least 2 years B2B  sales or support experience
• Preferably with CRM background

Retention Specialist

• Must be a college graduate
• Must have at least 2 years experience in renewals, retention or inside sales
• Must be familiar with CRM tools (e.g., Salesforce, HubSpot)

Tech Customer Success Specialist

• Must be a college graduate
• Must have at least 2 years relevant experience
• Must have experience with customer success principles, SaaS business models and CS platforms
• Good customer service skills
• Willing to work onsite, and on shifting schedules
• Can start ASAP

Note: Applicants falling under new K-12 Curriculum should be graduates of senior high school, however under the old (before K-12) curriculum, high school graduates are welcome to apply. Education proofs should be submitted at the time of joining/offer.

Walk in at our Career Hub:
G/F Entrata Bldg., Civic Drive cor Corporate Ave., Filinvest, Alabang.
Monday to Friday | 9AM-4PM

Additional Information

Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO coverage from day 1, including your domestic partner
• Skills training opportunities
• Paid leaves
• Annual appraisal