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Natural Grocers

Provides natural, organic groceries plus education.

Vitamin/Body Care Assistant

MerchandisingUpdated on Nov 12
Full-timeDubuque, IA, USAIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent is preferred.
  • Ability to pass required food safety training courses or certifications and keep applicable certifications current and registered.
  • Ability to manage changing priorities and stay focused on assigned tasks.
  • Ability to complete tasks with urgency.
  • Customer service skills.
  • Organization and attention to detail.
  • Ability to take direction and follow through.
  • Cashier training and ability to count currency.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Ability to lift or carry up to 10 pounds constantly, 11–20 pounds frequently, 21–50 pounds occasionally, and 51–100 pounds occasionally with a team lift.
  • Ability to push or pull up to 15 pounds frequently and 16–100 pounds occasionally.
  • Ability to use a computer and mouse occasionally for data entry.
  • Ability to walk, stand, perform fine motor manipulations, grip, bend, twist, turn, and reach outward constantly throughout the work shift; reach above chest frequently; and sit, squat, kneel, and climb occasionally.
  • Ability to frequently work with sharp tools and equipment, dust, fumes, and a congested worksite; and occasionally work with noise, cold, heat, wet, humid, outdoor conditions, heights, and contact stress.

Responsibilities

  • Provide customer service and a positive customer experience as the daily priority.
  • Demonstrate integrity, responsibility, and excellence and adhere to company policies.
  • Create inviting, full, and shoppable departments.
  • Assist department managers with ordering for vitamin and body care departments and maintaining accurate inventory levels.
  • Assist department managers in managing margin, driving sales, and department profitability, including minimizing shrink and maximizing effective purchasing.
  • Ensure in-stock products and conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps, and dynamic displays.
  • Assist with and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist with training and monitoring department personnel, including assigning tasks and following up on them.
  • Conduct active and passive product demonstrations.
  • Work with department managers to address performance issues within the department.
  • Support store opening and closing activities, including the Daily Sales Report, cash handling, and cashier closeout responsibilities.
  • Handle register functions, including backup cashiering, customer returns, customer complaints, and register shift changes, including scheduled breaks.
  • Maintain the safety and security of customers and employees.
  • Answer customer questions according to company standards and policies, including using Health Supportive Statements or statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP, inventory management software, email, and other information systems as needed.
  • Work five days and 40 hours per week on a schedule based on store needs, including evenings, weekends, and holidays, and attend mandatory store meetings.
  • Perform limited Manager on Duty duties; the position is not intended to serve as the overall store Manager on Duty.
  • Perform additional hands-on tasks assigned by a manager to support store operations.

Desired Qualifications

  • One year of experience in a grocery or retail environment; a natural foods background is a plus.
  • One year of experience supervising others.
  • One year of experience in vitamins or supplements.

About the Company

Natural Grocers

Provides natural, organic groceries plus education.

Natural Grocers offers more than 30,000 natural and organic groceries, supplements, body care, and household products at affordable prices. It also provides free science-based nutrition education, counseling, and cooking demonstrations led by knowledgeable staff. The company uses its in-store programs and literature to help customers access accurate nutrition information and healthier options. Its differentiators include a strong commitment to low prices, high standards for product quality, and ongoing education for the community, all aimed at helping people achieve wellness through nutrition. The goal is to empower the community to maintain a nutritious, affordable diet by combining product access with education.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Lakewood, CO
Founded
1955

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