P

Prescott's

Medical equipment sales, refurbishment, and maintenance

Field Service Technician

Full-TimeUpdated on 10/23/2026
$65k - $75k+ 401(k) Match + Travel Expense Reimbursement
Junior, Mid
Indianapolis, IN, USA
HybridHybrid workplace; estimated travel 60–90%, including customer-site travel up to 3 hours.
Field ServiceEquipment Field Service

About the job

Requirements
  • A high school diploma or equivalent is required.
  • A valid driver's license is required.
  • At least one to two years of related field experience with technical school training, or three to five years of experience without advanced training, is required.
  • One to three years of experience repairing and maintaining Getinge (Castle) and/or Steris (AMSCO) industrial washing, sterilization, and/or surgical equipment is required.
  • Strong technical and troubleshooting skills are required.
  • Proficiency with computers and Windows software is required.
  • Strong organizational and problem-solving skills are required.
  • The ability to work independently without close supervision is required.
  • The ability to handle multiple and changing priorities and work flexible hours is required.
  • The ability to travel as required, estimated at 60–90%, is required.
  • Knowledge of sterilization principles and methods, steam generators, industrial controls, central processing systems, modular transport systems, and industrial washing equipment is required.
  • Basic knowledge and experience with electrical, plumbing, and mechanical systems are required.
  • The position requires lifting up to 50 pounds, bending, squatting, sitting, standing, climbing, and twisting.
  • The ability and willingness to travel up to three hours to customer sites is required.
  • The position may require customer drug testing, customer-specific safety training, and training on customer standard operating procedures.
Responsibilities
  • Provide on-site technical support for industrial washing, sterilization, and surgical equipment through preventive maintenance, troubleshooting, repair, equipment modifications, and installation support.
  • Communicate proactively with customers daily and provide customer service.
  • Troubleshoot, repair, modify, and rebuild or refurbish industrial washing, sterilization, and surgical equipment and system components.
  • Perform preventive and corrective maintenance on equipment from multiple manufacturers, including autoclaves, rack washers, bottle fillers, tunnel washers, bedding dispensers, cart washers, endoscope washers, blanket warmers, surgical tables, and surgical lights.
  • Maintain customer satisfaction by resolving equipment performance issues and maintaining an effective service schedule.
  • Use a laptop and related software to plan daily, weekly, and monthly schedules, complete administrative work, submit service call reports to customers within 24 hours, and maintain accurate tool and parts inventories.
  • Identify sales opportunities, recommend appropriate products and services, and identify potential customers in the local service area.
  • Establish and maintain effective relationships with customers, colleagues, and management; communicate with customers about scheduling preventive maintenance and routine service calls.
  • Follow customer policies and protocols when entering and exiting facilities, and comply with company policies and procedures.
  • Respond to routine customer and sales questions about equipment operation and performance.
  • At management discretion, support the sales team on site by identifying opportunities and assessing sizing and utility requirements.
  • Perform other duties as assigned.
Desired Qualifications
  • Completion of mechanical, electrical, or electronic technical school training is preferred.
  • Experience repairing and maintaining Getinge (Castle) and/or Steris (AMSCO) industrial washing, sterilization, and/or surgical equipment is preferred.
  • General knowledge and experience with equipment from Steris (AMSCO), Getinge (Castle), Tuttnauer, ETC, Consolidated, Primus, and other manufacturers is preferred.
  • Experience with autoclaves or sterilizers, blanket warmers, cage and rack washers, endoscope washers (Steris System 1), glassware washers, surgical lights and tables, steam generators, and tunnel washers is preferred.

About the company

P

Prescott's

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Prescott's delivers medical equipment services by selling, refurbishing, and maintaining a wide range of devices, including surgical microscopes, anesthesia equipment, infusion pumps, and monitors. The offering combines new and refurbished equipment, parts, rentals, and service contracts with depot-based repairs and clinical engineering support to keep equipment up and running. The company differentiates itself by providing an integrated, multi-device solution under one provider, expanded through acquisitions to cover more device types and reach more locations. Its goal is to help healthcare facilities operate more reliably and cost-effectively by ensuring equipment is available, serviced, and maintained with minimal downtime.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Monument, Colorado

Founded

N/A

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Simplify Jobs

Simplify's Take

What believers are saying

  • Morgan Stanley’s December 2024 buyout gives Prescott’s capital for acquisitions and operational upgrades.
  • August 2026 job postings show active hiring for service-contract sales, signaling continued commercial expansion.
  • LinkedIn lists three U.S. sites, supporting national coverage for hospitals and in-house biomed teams.

What critics are saying

  • GE HealthCare’s August 2026 repair shops sell OEM-backed monitor, ultrasound, and anesthesia service directly.
  • OEMs can pull hospital repair dollars in-house, compressing Prescott’s margins within 12 months.
  • A failed integration of Tenacore, Adepto, and Pioneer would expose Prescott’s buy-and-build strategy.

What makes Prescott's unique

  • Morgan Stanley Capital Partners called Prescott’s a specialty outsourced clinical engineering provider in December 2024.
  • Prescott’s combines refurbished equipment sales, rentals, parts, and repair across microscopes, pumps, monitors, sterilizers.
  • Tenacore’s November 2025 acquisition expanded Prescott’s nationwide depot repair footprint and parts inventory.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Hybrid Work Options
  • Professional Development Budget
  • Training Programs

Company News

1TechNation
Nov 15th, 2025
James Nguyen Joins Prescott's Med

James Nguyen joins Prescott's Med. James Nguyen, CPA, recently began a new position as accounting controller for Prescott's Med at the Missouri infusion pump and patient monitor location - Adepto and PioBio! Prescott's Med is a best-in-class organization dedicated to supporting the healthcare community through service, sales, and rentals of surgical microscopes, patient monitors, infusion pumps, anesthesia machines, and sterilizers and washers. "I am excited about this venture and about being part of an organization that has such a large impact on the healthcare community," he wrote on LinkedIn. Submit yourself or someone else to be featured in our people on the move category! Accepted file types: jpg, jpeg, png, Max. file size: 2 MB.

Business Wire
Nov 12th, 2025
Prescott’s Med Announces Acquisition of Tenacore - Strengthening Its Position as a Leader in Surgical Suite and Specialty Biomed Solutions

Prescott’s Med is thrilled to announce a major milestone in the company’s ongoing mission to be the trusted leader in surgical suite and specialty biomed sol...

DOTmed
Nov 11th, 2025
Prescott's Med acquires Tenacore to expand depot repair capabilities

Prescott's Med acquires Tenacore to expand depot repair capabilities. Prescott's Med has acquired Tenacore, a Costa Mesa, California-based provider of depot-based medical device repair and parts, in a move that expands the company's nationwide footprint in biomedical service solutions. Tenacore, founded in 2000, has built a client base that includes hospitals, independent service organizations, and in-house biomed teams. The company offers repair services and replacement parts across a variety of equipment, including patient monitors, infusion pumps, and electrosurgical units. Prescott's Med, headquartered in Monument, Colorado, said the acquisition enhances its support for healthcare providers managing in-house biomedical service strategies. By adding Tenacore's infrastructure and inventory, Prescott's Med broadens its ability to deliver depot repairs across a wider range of equipment categories. Your team plays a critical role to ensure biomedical devices are ready to go. GE HealthCare's comprehensive suite of services can help keep your equipment at peak performance and completely ready for care. "This strategic move represents far more than an acquisition by bringing together industry-leading specialists to create an unparalleled, nationwide depot partner for biomedical teams," said Brian Straeb, chief executive officer of Prescott's Med. "By unifying our expertise, infrastructure, and service excellence, we're delivering a new standard of reliability and responsiveness for our customers across the country." Prescott's Med includes several specialized service units such as Prescott's Inc. (surgical microscopes), Heartland Medical (anesthesia), PMM & Washer Solutions (sterilizers and washers), Adepto Medical (infusion pumps), and Pioneer Biomedical (patient monitors). The company continues to grow through a combination of acquisitions and internal expansion. With the integration of Tenacore, Prescott's Med increases the scope and volume of its depot operations, now offering a broader array of services and access to a more extensive parts inventory.