Service Technician 2

Help create a community residents are proud to call home.

At Wan Bridge / TBD Management, maintaining our homes means caring for the people who live in them. We’re looking for a hands-on Service Technician who takes pride in quality work, enjoys solving problems, and treats residents and teammates with professionalism and respect.

In this role, you’ll perform preventative maintenance, respond to service requests, and complete repairs that keep our homes and communities in excellent condition. Your attention to detail and commitment to service will help create a positive resident experience every day.

What You’ll Do

Keep our homes running smoothly

• Complete quarterly HVAC system checks and filter replacements.

• Replace smoke detector batteries quarterly.

• Adjust irrigation settings seasonally.

• Identify maintenance concerns and address issues before they become larger problems.

Respond to service requests

• Respond promptly to resident requests, troubleshoot maintenance issues, and complete necessary repairs.

• Notify TBD Service Coordinators promptly when a repair cannot be completed and communicate what is needed to resolve it.

• Address urgent issues, including leaks, outages, and HVAC problems.

• Participate in scheduled emergency maintenance coverage during and after regular business hours.

Prepare homes for residents

• Conduct move-out inspections and assist with move-in orientations.

• Complete repairs and maintenance needed to bring homes to market-ready condition.

• Coordinate with other departments to support timely home readiness.

Stay organized and work safely

• Maintain accurate work orders and records of repairs, materials used, and hours worked.

• Complete required maintenance reports.

• Maintain tools, supplies, and inventory.

• Follow safety requirements, company procedures, and applicable codes.

• Communicate professionally with residents and collaborate with teammates across departments.

• Perform other duties as assigned.

What You’ll Bring

• High school diploma or equivalent.

• Strong hands-on experience across multiple trades in residential construction or remodeling.

• EPA Type II or Universal certification.

• Valid driver’s license, current auto insurance, and reliable transportation.

• Knowledge of applicable codes and bylaws.

• Ability to conduct inspections, estimate repair needs, and plan work.

• Ability to read, write, and evaluate specifications and scopes of work.

• Proficiency with Microsoft Office and handheld electronic devices.

• Strong troubleshooting, organization, and communication skills.

• A commitment to quality workmanship, resident service, and teamwork.

Schedule and Physical Requirements

• Monday–Friday schedule, with scheduled after-hours emergency coverage and possible weekend or holiday work.

• Daily reporting to the designated office or community.

• Regular access to and use of computers and electronic devices.

• Ability to sit or stand for extended periods, navigate stairs, and work at construction sites.

• Ability to lift or move 25 pounds independently and team-lift 50 pounds.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Wan Bridge is an equal opportunity employer committed to providing equal employment opportunities to qualified applicants.