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Accor

Global hotel management, franchising, loyalty programs

Supervisor - A, DE Reservations

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeBelo Horizonte, State of Minas Gerais, BrazilNo salary listedIn-person

About the Job

Requirements

  • Currently pursuing higher education in Hotel Administration, Tourism, or a compatible field.
  • Knowledge of hotel management software.
  • Knowledge of internal front-desk and reservations procedures.
  • Knowledge of revenue management (RM).

Responsibilities

  • Manage room availability and rates, sell rooms, and close individual and group reservations to maximize hotel occupancy and meet brand standards.
  • Control room availability and rates according to established standards.
  • Continuously monitor hotel availability to ensure occupancy complies with company standards.
  • Sell rooms to individuals and groups, provide customers with general information about the hotel's facilities and services, and negotiate rates within established parameters.
  • Analyze and suggest necessary changes to the rate grid according to the period's potential, optimizing the property's results, and follow revenue management standards and procedures.

Desired Qualifications

  • Completed higher education in Hotel Administration, Tourism, or a compatible field.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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