Full-Time

HR Business Partner

Confirmed live in the last 24 hours

SpotOn

SpotOn

1,001-5,000 employees

Payment processing and customer engagement solutions

Consumer Software
Enterprise Software
Fintech

Compensation Overview

$113k - $150kAnnually

+ Company Stock Plan

Senior

San Francisco, CA, USA + 2 more

More locations: Chicago, IL, USA | Ferndale, MI, USA

Hybrid position requiring in-office presence 2 times a week in Chicago, San Francisco, or Royal Oak.

Category
Human Resources
People & HR
Requirements
  • Demonstrated leadership ability including success managing or mentoring others
  • Strong computer skills including MS Office and Google Suite applications and other relevant HR software
  • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development for the assigned business groups
  • A true hands-on approach as well as the ability to successfully monitor the 'pulse' of employees to ensure a high level of employee engagement
  • Strong project management skills; ability to lead projects at a corporate level to influence and obtain buy-in, and then drive execution and achievement of the right results
  • Strong familiarity with local, state and federal employment laws
  • Demonstrated ability to identify problems and drive appropriate solutions
  • Strong client-centric approach to the role
  • Excellent organizational and interpersonal skills
  • 5+ years of strong HR generalist experience including organizational development, employee relations, recruiting, onboarding, training, employment laws, conducting confidential investigations, and familiarity with payroll and benefit administration
  • 3+ years of experience implementing and creating HR policies and procedures that support the overall success of an organization
  • 3+ years of strong HRIS systems experience
  • 3+ years of experience identifying and recommending employee and leader development solutions
  • 3+ years of demonstrated success in creating and driving effective employee relations, retention and reward programs
Responsibilities
  • Serve as an important member and key influencer on a growing HR team
  • With rapid changes underway, you will influence employee success as well as policy and process adoption
  • Provide HR expertise and consulting to our teams and leaders applicable to building organizational capability and enhanced employee productivity
  • Focus on the achievement of current and future business objectives through the development and implementation of practical, cost-effective, and proactive human resource strategy, policies and practices
  • Provide counsel and support to managers for the resolution of employee performance issues, including timely development and execution of appropriate corrective action steps, including coaching, verbal / written warnings, Performance Improvement Plans and terminations
  • Help deliver/support timely delivery of development and compliance-related training
  • Conduct legally sound investigations based on good faith into issues involving employee misconduct and policy violations
Desired Qualifications
  • Prior experience supporting large, nationally distributed exempt and non-exempt employee groups
  • PHR, SPHR or SHRM-SCP certification

SpotOn provides payment processing solutions specifically designed for small businesses, including restaurants, retail stores, and service providers. Their products include a suite of integrated customer engagement tools that help businesses receive payments quickly, boost revenue, and enhance operational efficiency. SpotOn's technology platform offers comprehensive digital solutions that simplify business management and growth. Unlike many competitors, SpotOn emphasizes user-friendly tools and exceptional 24/7 customer support. The company's goal is to empower small businesses by streamlining payment processes and improving customer interactions, ultimately driving their growth.

Company Stage

Series F

Total Funding

$890M

Headquarters

San Francisco, California

Founded

2010

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • SpotOn's recognition in Fast Company's 2024 list boosts its brand reputation.
  • The appointment of new C-suite executives focuses on enhancing customer experience and talent.
  • SpotOn's Restaurant Tech Assessment Checklist aids restaurants in optimizing tech investments.

What critics are saying

  • Emerging fintech startups offer similar solutions at lower costs, threatening SpotOn's market share.
  • Rapid technological advancements may outpace SpotOn's integration capabilities, risking customer dissatisfaction.
  • Rising labor costs in restaurants could reduce spending on SpotOn's technology solutions.

What makes SpotOn unique

  • SpotOn offers a comprehensive suite of integrated customer engagement tools for small businesses.
  • The company provides 24/7 exceptional customer service, enhancing client satisfaction and loyalty.
  • SpotOn's AI-enabled marketing tool, Marketing Assist, is a first-of-its-kind for restaurants.

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Benefits

Medical, Dental and Vision Insurance

401k with company match

RSUs

Paid vacation, holiday and sick time

Headspace membership

Home office equipment

Monthly cell phone and internet stipend

Unlimited access to virtual audio and visual workouts

Subscription to Linkedin Learning

Tuition reimbursement