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Samsonite

Global luggage brand selling lightweight bags

Area Manager - Civil Sales

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeKolkata, West Bengal, IndiaNo salary listed

About the Job

Requirements

  • Graduate or postgraduate qualification.
  • 8–12 years of working experience handling retail doors.
  • Experience handling a team of at least 25 front-end sales staff (CCA/promoters).
  • Background in consumer durables, footwear, luggage, watches, perfumes, or apparel.
  • Proficiency with Microsoft Excel and customer relationship management (CRM) software.
  • Knowledge of English, Hindi, and the local language.
  • Willingness to travel extensively across the assigned region.

Responsibilities

  • Develop and manage the appropriate product mix for assigned stores, making recommendations based on monthly forecasts and analysis of marketing information.
  • Plan inventory to ensure the availability of appropriate stock within specified parameters.
  • Ensure that visual merchandising guidelines are followed in stores.
  • Ensure effective deployment of staff at stores within cost parameters.
  • Train front-end sales staff.
  • Facilitate and coordinate internal training for front-end sales staff.
  • Handle staff grievances.
  • Resolve store operational queries.
  • Improve brand visibility in stores through visuals and additional display space in prominent locations.
  • Prepare periodic sales pipeline reports showing sales volume and potential sales for various sales doors.
  • Analyze competition and regularly provide feedback to the marketing team.
  • Ensure retail guidelines are followed, including standard operating procedures, store hygiene, visual merchandising checklists and standards, team briefings, and target activity reviews during store visits.
  • Ensure stores comply with statutory requirements and coordinate with statutory bodies to address any disparities.
  • Assist Human Resources with onboarding activities and full-and-final clearance for front-end staff.
  • Maintain and regularize monthly attendance for front-end staff within the stipulated time.
  • Induct new employees on organizational policies and provide an organizational overview at the branch level.

About the Company

Samsonite

Global luggage brand selling lightweight bags

Samsonite is a global luggage brand that designs and sells a wide range of travel and personal accessories. Its products include suitcases, business bags, kids’ backpacks, casual bags, and related gear, all built to be lightweight, durable, and functional for travelers. The company emphasizes materials, construction, and design features such as strong shells, smooth wheels, secure zippers, and organized compartments to protect belongings and ease travel. Samsonite differentiates itself through extensive research and development, a history of industry firsts, and a strong global distribution network that includes direct sales, retail partners, and online channels. Its goal is to provide reliable, high-quality travel solutions that meet the needs of frequent travelers, business professionals, and families, maintaining leadership in the travel luggage market by continuing to innovate and improve user experience.

Company size
Not listed
Company stage
IPO
Headquarters
Luxembourg
Founded
1910

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