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Versiti

Blood centers providing donations and research

Blood Bus Driver/Phlebotomist

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeGrand Rapids, MI, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • A valid CDL with air brakes endorsement (B) is required upon hire.
  • Less than one year of job-related experience is required.
  • Knowledge of standardized work routines, general facts and information, and the use of simple equipment, machines, and materials, typically acquired through on-the-job training.
  • Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and department manuals.
  • Basic mathematical aptitude and strong attention to detail.
  • Ability to apply judgment to written or oral instructions and organize work for productive workflow.
  • Ability to provide a consistently positive donor experience through professional, empathetic, donor-centric service.
  • Ability to contribute to a positive team culture through respectful communication, behaviors, and collaboration.
  • Ability to work independently and as part of a team, adapting to changing organizational and donor needs.
  • Strong communication skills, including respectfully providing and receiving feedback from peers, donors, and leadership.
  • Ability to work evenings, weekends, and holidays.
  • Ability to learn and use computer applications required for the duties.
  • Ability to use a navigation system, personal computer, general office equipment, Microsoft Office applications, donor screening equipment, and phlebotomy collection equipment.

Responsibilities

  • Operate mobile drive buses with a valid CDL, follow Department of Transportation guidelines, safely transport staff, supplies, and equipment, and arrive at drive sites on time.
  • Prepare collection sites and perform setup, including technology systems and, when applicable, quality control.
  • Perform donor screening by collecting donor histories and conducting mini-physicals and phlebotomy.
  • Provide excellent customer service and a respectful, compassionate, and professional donor experience; respond to inquiries, requests, and complaints promptly and completely, escalating issues to a leader when appropriate.
  • Conduct automation using Alyx and/or Trima when applicable, recognize and respond to automation reactions, and recruit and convert donors for automation.
  • Foster teamwork and collaboration, maintain an encouraging environment, and support coworkers through respectful behavior.
  • Maintain product integrity, ensure proper donor identification, perform routine equipment maintenance, complete department records, and prepare and pack units for transport when applicable.
  • Observe donors for reactions, provide reaction care, and assist other staff in handling reactions when needed.
  • Rebook donors for future donation appointments.
  • Perform other duties within the scope of the job classification as assigned.
  • Perform work in accordance with applicable regulatory and compliance requirements and standard operating policies and procedures.

Desired Qualifications

  • One to three years of relevant people-facing experience is preferred.

About the Company

Versiti

Blood centers providing donations and research

Versiti coordinates a network of linked blood centers and a research organization focused on blood health. It collects, tests, processes, stores, and distributes blood, organs, tissue, and bone marrow to hospitals to meet urgent patient needs. Its blood products and transfusion services are supported by research from the Blood Research Institute, which works on cellular therapies, oncology, and genomics to advance personalized medicine. The company differentiates itself by operating as a partnership of centers with a strong emphasis on scientific rigor, donor relationships, and broad collaboration with hospitals, aiming to be the go-to partner for blood health services. Its goal is to save lives by providing safe, available blood products while driving research to improve treatments and outcomes.

Company size
1,001-5,000
Company stage
Grant
Total funding
$25.5M
Headquarters
Milwaukee, WI
Founded
2012

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