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Relevent Football Partners

Hospitality and Events Manager

Project ManagementUpdated on Nov 10
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • Extensive experience delivering large-scale partner hospitality at global live sports events.
  • Understand hospitality delivery requirements and commercial partner contractual rights.
  • Have a proven track record in client servicing, operational planning, and end-to-end hospitality delivery.
  • Have a proven ability to manage budgets, contracts, and suppliers.
  • Be familiar with online ticketing tools and guest management systems.
  • Be skilled at coordinating multiple stakeholders in complex, high-pressure environments.
  • Have strong project management, attention to detail, and organisational skills.
  • Have strong relationship-building and stakeholder management skills.
  • Be able to manage multiple projects in a fast-paced environment.
  • Have excellent written and verbal communication skills, including confidence engaging senior leadership and VIP partners.
  • Be proficient in PowerPoint and Excel.
  • Be willing to travel and work occasional evenings and weekends for events.

Responsibilities

  • Act as the primary contact for the UEFA Hospitality Production team and commercial partners on partner hospitality at the UEFA Champions League Final, including the Champions Village and other Relevent events.
  • Lead project documentation, including plans, trackers, status documents, and briefing documents, to ensure deadlines are met.
  • Manage coordinated partner communications on hospitality orders, operations, and experience.
  • Coordinate and approve partner hospitality concepts with UEFA Hospitality, including brand visibility and activation plans.
  • Maintain partner-facing documents and platforms, including the Partner Options Catalogue for ordering hospitality items.
  • Work with departments to manage sponsor hospitality online tools and systems and streamline processes for sponsors and agencies.
  • Lead partner site visits and co-create presentations with UEFA Hospitality Production.
  • Manage partner topics for site visits, including one-to-one meetings, agendas, and logistics.
  • Lead post-site-visit follow-ups and actions, fostering collaboration with UC3, UEFA, Relevent Football Partners teams, partners, agencies, and suppliers.
  • Plan and attend other venue or city visits as required.
  • Oversee partner hospitality delivery at the UEFA Champions League Final, including the Champions Village and UEFA Club, and support delivery at other UEFA Men's Club Competitions Finals.
  • Serve as the primary on-site contact for partners and agencies from setup onward, resolving queries and issues.
  • Manage communication channels with partner operational contacts and agencies.
  • Lead daily partner meetings and tours to track implementation against agreed timelines and plans.
  • Monitor and sign off partner creative concept implementation.
  • Participate in match-day operations, including guest flow, VIP escorting, and real-time issue resolution.
  • Identify and implement improvements to team processes, workflow, and productivity.
  • Collaborate with the wider events, hospitality, and ticketing team, agencies, and suppliers to deliver consistent partner experiences.
  • Build relationships with UC3, UEFA, and Relevent Football Partners Sponsorship and Media teams, acting as the single point of contact for UEFA Men's Club Competitions Finals partner hospitality.
  • Support the wider team across other partner events, including the UEFA Europa League and UEFA Conference League Finals, UEFA Champions League Draw, UEFA Super Cup, season hospitality, partner workshops, and Relevent corporate events.

Desired Qualifications

  • UEFA event experience is desirable but not essential.
  • Familiarity with artificial intelligence, customer relationship management, guest management, and project management tools is a plus.

About the Company

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