Eligibility Specialist 2
About the job
- A high school diploma or GED is required.
- Proficiency in English and Spanish is required.
- At least 2 years of experience in a customer-facing role is required; healthcare or financial counseling experience is preferred.
- Must be able to obtain a license to become a Public Notary within 3 months of hire.
- Must be comfortable completing in-home patient visits within the assigned market area.
- Must be able to work independently.
- Must have organizational skills to handle multiple priorities while maintaining accuracy and attention to detail.
- Must have verbal and written communication skills to explain complex information clearly and empathetically.
- Must be able to identify solutions to financial challenges by leveraging program knowledge to benefit patients.
- Must demonstrate care for patients’ needs and concerns and build trust and rapport.
- Must work effectively with colleagues, hospital staff, and external agencies.
- Must ensure documentation is accurate, complete, and submitted on time.
- Must have reliable transportation and be able to travel within the assigned service area.
- Meet with patients in person, including bedside visits, to assess eligibility for financial assistance and provide guidance on available programs.
- Facilitate applications for Medicaid, Medicare, Disability, and hospital Charity Care, ensuring accurate documentation is submitted on time.
- Act as a liaison between patients, hospital staff, and government agencies to establish eligibility, secure funding, and resolve coverage issues.
- Manage multiple patient cases, prioritize tasks to meet deadlines, and follow up on pending applications.
- Communicate financial obligations, funding options, and program details to patients.
- Maintain accurate and confidential records in compliance with HIPAA and organizational policies.
- Achieve productivity and quality metrics that contribute to the organization's financial counseling objectives.
- Use multiple systems and databases to gather, track, and report on patient data.
- Assist with vacancy coverage as needed.
- Complete assigned special projects.
- Participate in a rotating weekend coverage schedule approximately one weekend in three.
- Customer-facing experience in healthcare or financial counseling is preferred.
About the company
Savista provides end-to-end revenue cycle solutions for healthcare organizations, managing the full process from patient access and claims submission to denial management and collections to improve cash flow. The product works by offering integrated revenue cycle services that handle documentation, coding, billing, and follow-up across the patient journey, helping clinics and hospitals get paid accurately and quickly. Savista differs from competitors through its long track record (over 30 years), a large, nationwide client base (770+ clients across 49 states), and industry recognition such as a 2024 Top 10 BPO Healthcare award and a Peer Reviewed designation from HFMA, which together demonstrate scale, reliability, and validated expertise. The company's goal is to act as a trusted partner for healthcare organizations to optimize their revenue cycle operations and financial performance, reducing administrative burden and improving collections and cash flow.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Alpharetta, Georgia
Founded
2021
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Simplify's Take
What believers are saying
- ABW Medical expands Savista into FQHCs, rural providers, MSOs, and virtual care platforms.
- The November 2025 Triomics partnership modernized cancer registry with automated, full-stack workflows.
- Savista's August 27, 2026 acquisition momentum signals active buying under a fragmented market.
What critics are saying
- Savista announced 39 Bethesda layoffs after George Washington University's MFA transition to Capital Medical Group.
- ABW, ONCO, and Triomics integration strains execution while leadership absorbs multiple acquired workflows.
- AI-native billing vendors and payer automation squeeze Savista's labor-heavy RCM margins over 2026.
What makes Savista unique
- Savista spans revenue cycle management and cancer registry across 800 clients in 49 states.
- ABW Medical adds athenahealth preferred-partner ambulatory expertise and FQHC revenue operations.
- Its tenured workforce and Epic-certified capabilities support complex billing, coding, and compliance work.
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Benefits
- Flexible Work Hours