T

TikTok

Short-form video platform with ads

AI Data Operation Specialist Graduate - TikTok LIVE

Natural Language Processing & LLMsConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • Individuals must be completing or have recently completed a Bachelor's degree in Business, Data Science, Computer Science, Information Technology, Communications, or a related discipline.
  • Proficiency in data analysis and visualization tools such as Excel, Tableau, Power BI, or similar tools.
  • Basic understanding of machine learning concepts and Large Language Models (LLMs).
  • Ability to analyze complex datasets, identify patterns, and generate actionable insights.

Responsibilities

  • Ensure high-quality content benchmarking across BPO teams, and support the setup, onboarding, and training of new BPO teams.
  • Manage policy clarifications, calibrations, and arbitration processes.
  • Analyze BPO team performance to identify knowledge gaps and systemic issues.
  • Handle content labeling for specific queues based on cross-functional business requirements, analyze labeled content to identify trends, and provide insights to project teams.
  • Independently manage quality evaluation initiatives and deliver actionable analytical insights.
  • Train models using large datasets of labeled content to improve decision-making accuracy.
  • Enhance model capabilities through iterative training and reinforcement learning, and assist in data preparation, cleaning, and structuring for training purposes.
  • Test and fine-tune models to improve accuracy, and provide supporting examples to the algorithm team for potential gaps in LLM decision-making drafts.
  • Draft, revise, and quality-check content to explore and enhance synergy between human input and data in LLM training.
  • Analyze moderation and labeling data from multiple queues to derive process- or market-specific trends and correlations.
  • Arrange supporting data points for impact analysis and solution planning.
  • Maintain content moderation quality artifacts and develop solutions, including using technology and tools, to enhance the quality of individual and team outputs.

Desired Qualifications

  • Ability to review and analyze potentially disturbing content with objectivity, professionalism, and emotional resilience.
  • Strong analytical skills and ability to translate data into actionable insights, influence strategy, and drive impactful solutions.
  • Adaptability, proactivity, self-motivation, and ability to thrive in fast-paced, evolving environments.
  • Solid understanding of machine learning principles, including model evaluation metrics and optimization techniques.
  • Deep interest in LLMs, human behavior, and user experience, and enthusiasm for learning from diverse case studies and annotators.
  • Experience as an RLHF (Reinforcement Learning from Human Feedback) annotator for leading AI/LLM companies.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

Recently Posted Jobs

Explore more opportunities at TikTok

See more jobs