Cage Cashier
About the job
- A minimum of 2 years of experience in a cash handling position.
- The ability to work effectively as part of a team.
- The ability to remain professional in difficult situations.
- High numeracy and literacy skills, with computer literacy.
- Responsible Service of Alcohol and Responsible Service of Gambling certificates.
- An NT Casino Operative Licence, or willingness to obtain one.
- Availability to work across a seven-day roster, including night shifts, weekends, and public holidays.
- Availability to work up to 76 hours per fortnight if required.
- Perform and balance cash, coin, and chip transactions, including patron conversions, and reconcile all machines while reporting variances.
- Remove, rotate, and manage cash, coin, and chip inventories; determine requirements and place orders as necessary.
- Complete and verify the accuracy of financial reports and keep all computer databases up to date.
- Supply currency, including chips, cash, and coins, to other departments as requested.
- Consistently uphold anti-money laundering and security standards.
About the company
Delaware North runs hospitality and entertainment services around the world. It manages food service, concessions, hotels, resorts, casinos, restaurants, and venue operations for sports venues, airports, national and state parks, and other destinations, serving more than 500 million guests each year on three continents. How it works: it partners with venues and local communities to design and operate guest experiences, including dining, lodging, attractions, and concessions, with a focus on sustainability and long-term relationships. How it differs from competitors: it combines a very wide range of services (travel hubs, parks, casinos, hotels, and venues) with a long history of partnerships and a commitment to local communities and sustainable practices, giving it scale and consistency across many markets. Goal: to delight guests by delivering the world’s best experiences today while reimagining tomorrow through sustainable, people-centered service.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Buffalo, New York
Founded
1915
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Simplify's Take
What believers are saying
- Waybound Yosemite launched July 2026, giving Parks and Resorts a new premium lodging brand.
- Ember integration raised $295 million and standardizes customer data across gaming channels.
- Delaware North added Light & Wonder table systems across seven casino properties in August 2026.
What critics are saying
- January 2026 Microsoft-account breach exposed 10,682 people; class-action attorneys are probing liability.
- Delaware North headcount fell 13.9% from 2023 to 2026, signaling ongoing restructuring.
- Harrison Sportservice announced 467 layoffs in 2025, showing venue losses can rapidly hit staffing.
What makes Delaware North unique
- Patina Group and Waybound sell premium experiences, not commodity concessions.
- Ember Entertainment unifies casinos, sportsbook, and rewards across eight states and Australia.
- Sportservice wins long-lived venue contracts across MLB, NFL, NHL, NBA, and MLS.
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Company News
Sabres fans get player-inspired eats and expanded game-day dining at KeyBank Center. Delaware North's 2026-27 arena menu pairs Josh Doan and Zach Benson creations with rotating concessions, faster grab-and-go service and refreshed premium hospitality Delaware North Sportservice is introducing a new food and beverage lineup at KeyBank Center for the Buffalo Sabres' 2026-27 season. - Credit: Delaware North KEY TAKEAWAYS * Delaware North Sportservice is rolling out a new concessions, club and suite menu for the Buffalo Sabres' 2026-27 season at KeyBank Center. * Josh Doan's Dough-ner and Zach Benson's Benson BarnBurger headline the lineup, alongside rotating concessions scheduled to change approximately every 10 games. * A second grab-and-go market on the 100 Level will use eight self-checkout kiosks to help fans return to their seats more quickly. * The arena's hospitality changes also include an expanded Michelob Ultra Lounge and an all-inclusive food and beverage experience in the reimagined 1970 Club for Signature Seat members. (NEWS) BUFFALO, New York, United States, 2026-Sep-26 - /Travel PR News/ - Food is becoming a bigger part of the game-day experience at Buffalo's KeyBank Center, where Delaware North Sportservice is rolling out a new concessions programme for the Buffalo Sabres' 2026-27 season that stretches from player-inspired snacks to faster grab-and-go service and refreshed premium hospitality. The most distinctive additions put Sabres players Josh Doan and Zach Benson at the centre of the menu. The Dough-ner, inspired by Doan, wraps birria, cilantro, onion, Monterey Jack, mozzarella and tomato inside a fresh pizza-dough pocket and is served with birria gravy. It will be sold at the La Nova stand at Section 116. Benson's namesake Benson BarnBurger layers a burger patty with pulled pork, bacon, roasted garlic mayonnaise, Canadian cheddar and Benny sauce on a brioche roll. Fans will find it at Coca-Cola stands near Sections 101 and 305. Details of the new season menu were released by Delaware North and are also outlined by the Buffalo Sabres. "Benny had told us he wanted a burger named after him, so we had a lot of fun bringing that idea to life," said Michael Buonopane, executive chef for Sportservice at KeyBank Center. He added that working with both players gave the culinary team an opportunity to create items that felt personal to them. A menu designed to keep changing. Rather than treating the opening menu as a fixed season-long offer, Sportservice is continuing a rotating concessions programme introduced previously at the arena. New selections are planned approximately every 10 games, giving repeat visitors and season ticket members different choices as the schedule progresses. The first rotating group includes The Heater, a double burger with pepper Jack cheese, ghost pepper barbecue sauce, candied bacon and chipotle mayonnaise; the two-foot Spice Bomb nachos with chorizo, chili, queso and jalapeños; Taco Pizza; Peach Crumble Fried Dough; a Beaver Tail and Chocolate Bacon Milkshake; and a Bear Claw Pretzel. The Sabres say this first rotation is scheduled from October 3 through November 15. Day games get their own breakfast-inspired specials. Brunch Nachos combine bacon, breakfast sausage, scrambled eggs, beer cheese, maple syrup and green onion, while The Hangover is a double burger with bacon, egg, pepper Jack cheese and chipotle cream cheese. Faster stops and expanded social spaces. The food changes extend beyond individual dishes. A second grab-and-go market is being added on the arena's 100 Level near the entrance to Section 100. The Market sponsored by Sahlen's will stock familiar arena staples including hot dogs, nachos, pretzels with cheese and popcorn, with eight self-checkout kiosks intended to shorten the stop between the action. The newly introduced Michelob Ultra Lounge will also broaden its food service, adding four bar points of sale and made-to-order items prepared on a live-action grill, including hand-carved beef on weck and fried bologna. The lounge is open to all fans attending events at KeyBank Center. Clubs and suites get a refresh. At the premium end of the arena experience, Delaware North will operate the all-inclusive food and beverage programme in the reimagined 1970 Club, an exclusive space for Signature Seat members. The refreshed club has new furnishings, an upgraded sound system and ten new 75-inch televisions. Signature Seats for the 2026-27 season are sold out, according to Delaware North. Club-level menus are adding beef and cheese empanadas with chipotle aioli, personal 10-inch La Nova pizzas and loaded footlong corn dogs. Suite guests will see a churrascaria menu featuring Brazilian pork loin, Cornish hen, cheese bread, Brazilian beans and squash, alongside chicken riggies and brioche bread pudding. Together, the changes show how arena hospitality is moving beyond a single concessions counter model. For Sabres fans, the practical result is a broader range of quick-service, social and premium dining choices spread across KeyBank Center, with enough rotation built into the programme to make the food offer change during the season rather than only between seasons.
Cincinnati executive takes top operations role at Sportservice. Jane Imbody Cincinnati Enquirer Aug. 24, 2026, 3:42 p.m. ET Delaware North has promoted longtime sports hospitality executive Don Dierig to chief operating officer of Sportservice, placing the Cincinnati resident in charge of day-to-day food, beverage and retail operations across the company's national portfolio of professional sports venues. In the new role, Dierig will oversee operations at venues affiliated with Major League Baseball, the National Football League, the National Hockey League, the National Basketball Association and Major League Soccer, according to a community announcement. Dierig brings more than 40 years of experience with Sportservice, Delaware North's sports hospitality division. He spent 15 years as general manager of Great American Ball Park before serving during the past decade as vice president of operations, where he managed a portfolio of sports and entertainment venues and events across the country. "Don's leadership, operational expertise and commitment to our people and partners have made a lasting impact across our business," said Tom Barney, president of Sportservice. "He has consistently delivered results while helping strengthen some of our most important client relationships. His strategic vision and deep understanding of our business make him exceptionally well suited to help lead Sportservice into the future." Longtime executive expands national leadership role. As chief operating officer, Dierig will continue living in Cincinnati while overseeing Delaware North's sports hospitality operations throughout the United States. "I am honored to take on this new role and continue serving our clients, guests and team members," Dierig said. "Sportservice has an incredible legacy, and I look forward to working alongside our talented teams across the business as we build on that success." Since becoming vice president of operations in 2016, Dierig has overseen Sportservice operations at Great American Ball Park in Cincinnati, Rate Field in Chicago, Progressive Field in Cleveland, Climate Pledge Arena in Seattle, Nationwide Arena in Columbus and the Little League World Series in South Williamsport, Pennsylvania. According to the announcement, Dierig also helped secure contract extensions at Great American Ball Park, Progressive Field, Nationwide Arena and the Little League World Series. This story was produced with the assistance of Artificial Intelligence (AI). Journalists were involved in every step of the review, editing and publishing process. Learn more at cm.usatoday.com/ethical-conduct.
Delaware North names Seth Rose president of its Patina Group business. August 18, 2026 Veteran hospitality leader to oversee Delaware North's premium restaurant and hospitality business BUFFALO, N.Y. (Aug. 19, 2026) - Delaware North, a global hospitality and entertainment company, announced today that Seth Rose has been promoted to president of its Patina Group business. In this role, he will lead a nationwide portfolio of premium restaurants and catering operations that includes venues in New York City, Los Angeles, Boston, Buffalo and Disney destinations in Florida and California. Patina Group is Delaware North's premium restaurant and hospitality business, known for chef-driven dining concepts and hospitality experiences in landmark, cultural and destination venues across the United States. Rose has held several leadership positions during his nearly decade-long career with Patina Group, most recently serving as chief operating officer. In that role, he oversaw the company's daily operations while working closely with culinary leadership to advance menu innovation, chef-driven programs and guest-facing concepts that distinguish the Patina brand. Before becoming chief operating officer, Rose served as vice president of strategic partnerships, overseeing Patina Group's relationship with The Walt Disney Company and supporting an expanding portfolio of restaurants across Florida and California. During his tenure, Patina further strengthened its position as Disney's largest external food and beverage partner. "Seth is an exceptional leader who embodies the qualities that have defined Patina Group's success: culinary excellence, strong client partnerships and an unwavering commitment to the guest experience," said Jamie Obletz, executive vice president and chief operating officer of Delaware North. "Throughout his career with Patina Group, he has earned the trust of our team members, chefs, clients and business partners while helping strengthen and grow some of our most important relationships. I am confident Seth will continue to build on Patina's reputation as one of the country's premier restaurant and hospitality companies." As president, Rose will focus on advancing Patina Group's culinary distinction, operational excellence and long-term growth while strengthening relationships with clients, business partners and destination venues. "Patina Group has built a remarkable reputation for delivering exceptional hospitality through great food, talented people and meaningful partnerships," Rose said. "I'm honored to lead this business and work alongside our chefs, operators and support teams as we continue creating memorable experiences for our guests and pursuing new opportunities for growth." Rose joined Patina Group in 2017 as vice president of operations at the MetLife Building in New York City, where he managed a multiunit dining business. In 2019, he relocated to Orlando to lead the launch of Space 220 Restaurant at Walt Disney World Resort, which opened in 2021 and became one of EPCOT's most popular dining destinations. He later served as vice president of strategic partnerships before being named chief operating officer. Prior to joining Patina Group, Rose spent 11 years with Haru Sushi in New York City, including as vice president of operations.
Light & Wonder selected to replace existing Table Games technology across multiple Delaware North casino properties. LAS VEGAS - August 13, 2026 - Light & Wonder, Inc. (ASX: LNW) (together with its subsidiaries, "Light & Wonder," "L&W" or the "Company") today announced it has been selected to replace existing table games technology across multiple casino and gaming properties operated by Delaware North in the United States. The multi-property agreement for Delaware North, which recently rebranded its gaming division as Ember Entertainment, includes the replacement of existing table games systems and equipment with Light & Wonder's portfolio of table games solutions, including progressive table games, card shufflers, and table management technologies. As part of the deployment, Delaware North will also implement Light & Wonder's VALT(TM) table management system to support enhanced operational visibility, performance analytics, and data-driven decision-making across participating locations. "This selection underscores Delaware North's decision to standardize its table games technology across multiple properties," said Jon Hanlin, Senior Vice President, Table Games at Light & Wonder. "By replacing existing solutions with Light & Wonder's integrated table games portfolio, we're delivering a consistent, scalable platform that supports operational efficiency, floor performance, and long-term flexibility." Properties included in the agreement are Wheeling Island Hotel-Casino-Racetrack and Mardi Gras Casino & Resort in West Virginia, Gate City Casino in New Hampshire, Southland Casino Hotel in Arkansas, Daytona Beach Racing & Card Club and Orange City Racing and Card Club in Florida, and Catawba Two Kings Casino, a property in North Carolina for which Delaware North serves as the gaming and hospitality consultant and developer. "Light & Wonder's table games technology supports our operational objectives across a diverse portfolio of properties," said Jeffrey Taips, Chief Operating Officer for Delaware North's Gaming business, now Ember Entertainment. "This agreement provides a consistent, scalable approach to managing table operations." The selection reinforces Light & Wonder's continued momentum in table games and its ability to deliver enterprise-ready solutions for multi-property casino operators. The look and feel of the games and its individual components and displays are trade dress of Light & Wonder, Inc. or one of its Subsidiaries. (C) 2026 Light & Wonder, Inc. All Rights Reserved. About Light & Wonder, Inc. Light & Wonder, Inc. is a leading cross-platform global games company. Through its three unique, yet highly complementary businesses, Light & Wonder, Inc. deliver unforgettable experiences by combining the exceptional talents of its 6,500+ member team, with a deep understanding of its customers and players. Light & Wonder, Inc. create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it's all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit lnw.com. Forward-Looking Statements In this press release, Light & Wonder makes "forward-looking statements" within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by words such as "will," "may," and "should." These statements are based upon management's current expectations, assumptions and estimates and are not guarantees of timing, future results, or performance. Therefore, you should not rely on any of these forward-looking statements as predictions of future events. Actual results may differ materially from those contemplated in these statements due to a variety of risks, uncertainties and other factors, including those factors described in our filings with the Securities and Exchange Commission (the "SEC"), including Light & Wonder's current reports on Form 8-K, quarterly reports on Form 10-Q and its annual report on Form 10-K that was filed with the SEC on February 25, 2025 (including under the headings "Forward-Looking Statements" and "Risk Factors"). Forward-looking statements speak only as of the date they are made and, except for Light & Wonder's ongoing obligations under the U.S. federal securities laws, Light & Wonder undertakes no obligation to publicly update any forward-looking statements whether as a result of new information, future events or otherwise. Date: 08/13/2026 Type: Release
Delaware North commits $1 million to Buffalo Olmsted Parks Conservancy. July 7, 2026 Main caption: Leaders from Delaware North, the Buffalo Olmsted Parks Conservancy and the city of Buffalo on July 7 announced a transformational partnership, including a $1 million investment from Delaware North, to support the long-term sustainability and daily stewardship of Buffalo's historic Olmsted park system. Pictured at the press conference are (from left to right): City of Buffalo Interim Parks Commissioner Steve Buccilli, Deputy Mayor Maria Whyte, Service Collaborative of WNY Executive Director Kate Sarata, Buffalo Olmsted Parks Board Chair Amy Abrahamson, Buffalo Olmsted Parks Executive Director Catie Stephenson, Buffalo Mayor Sean Ryan and Delaware North CEO Jerry Jacobs Jr. Delaware North on July 7 announced a transformational $1 million gift to the Buffalo Olmsted Parks Conservancy (BOPC). Directed to the Conservancy's newly launched Endowment Campaign, the gift will support the long-term sustainability and daily stewardship of Buffalo's historic Olmsted park system, which consists of 850 acres of urban parks, parkways and circles designed by America's first landscape architect Frederick Law Olmsted over 150 years ago. Delaware North also announced support for The Service Collaborative's Buffalo Service Corps to place five AmeriCorps volunteers in the Olmsted parks to supplement the conservancy's operations team. Working alongside conservancy staff, members will support specialized projects across the park system, including landscape stewardship, ecological management, restoration initiatives and horticultural projects. Delaware North CEO Jerry Jacobs Jr. announced the gift at a press conference alongside BOPC Executive Director Catie Stephenson, Buffalo Mayor Sean Ryan and The Service Collaborative of Western New York Executive Director Kate Sarata. "The Olmsted parks belong to everyone," Jacobs said at the event. "They are one of the things that make Buffalo so special, and they deserve the kind of steady, enduring support that allows them to thrive. This is an investment in the long-term care of these parks and in the generations of Buffalonians who will enjoy them in the years ahead." The $1 million gift advances the conservancy's endowment campaign, an effort to establish a permanent source of support for the operations and maintenance of Buffalo's internationally significant Olmsted-designed parks and parkways. Income generated from the endowment will provide long-term financial stability and help safeguard the future of Buffalo's historic landscapes. "Delaware North has stepped forward as a true leadership partner, making an extraordinary investment in both the future of Buffalo's parks and the work required to care for them today," Stephenson said. "Their leadership gift to our endowment campaign will help ensure these historic landscapes remain vibrant and sustained for generations to come, while their support for a new partnership with The Service Collaborative strengthens our ability to care for the park system today." The gift is a continuation of Delaware North's long history of financial and volunteer support of the Buffalo Olmsted Parks Conservancy. Since 2017, the company has contributed more than $450,000 to the conservancy for numerous mission-critical projects, and the company's team members volunteer annually within the parks during Earth Month.