U

University of Miami

Research university in Coral Gables, FL

Director, Clinical Documentation Integrity

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeHialeah, FL, USARemote

About the Job

Requirements

  • A bachelor's degree in Healthcare Administration, Health Information Management, Informatics, Nursing, Leadership, Education, or a related field is required.
  • A current Florida registered nurse license is required.
  • Maintain current certification as a Certified Documentation Specialist (CCDS), Clinical Documentation Improvement Professional (CDIP), Certified Professional Coder (CPC), or Certified Coding Specialist (CCS).
  • Five years of clinical experience in a hospital setting and prior clinical documentation improvement experience are required.
  • Thorough knowledge of ICD-9-CM, ICD-10-CM/PCS, APR DRG and MS DRG, Mortality, PSI, and HAC is required.

Responsibilities

  • Develop annual clinical documentation improvement work plans based on system-wide initiatives and hospital goals, and report completed activities to the CMO, CNO, CFO, and quality leaders.
  • Review the clinical documentation program annually to ensure compliance with state and regulatory guidelines.
  • Support development and enhancement of clinical documentation integrity practices, including quality monitoring, ongoing competency management for clinical documentation specialists, and identification of programmatic growth and improvement opportunities.
  • Provide educational support to the systemwide clinical documentation improvement team to improve the accuracy and quality of patient medical records and ensure diagnoses accurately reflect patients' clinical status and care.
  • Provide new-hire orientation, mentoring, and ongoing education to the clinical documentation improvement team, as well as specialty-specific education to physicians and targeted service lines.
  • Identify clinical documentation improvement issues and work with physicians, nurses, coding, and other healthcare team members to resolve them independently.
  • Assist the clinical documentation improvement team with educational needs, problem resolution, time management, and critical-thinking skills development.
  • Implement clinical skills activities within established clinical and preceptorship models, monitor data trends, and implement educational strategies to ensure compliance with quality standards.
  • Collaborate with the Professional Development Department to develop and deliver new-hire clinical documentation improvement onboarding, department-specific orientation, competencies for new specialists, and educational programs to enhance team performance.
  • Maintain department training materials, tools, and records.
  • Develop and maintain the department's web-based collaborative platforms containing education topics, facility performance outcomes, and key clinical documentation improvement areas; develop, publish, and maintain a quarterly department newsletter.
  • Perform quality documentation audits, including patient chart reviews and query-compliance audits, to ensure specialists and providers comply with applicable rules and regulations.
  • Provide mentoring and ongoing feedback to the clinical documentation improvement team.
  • Engage physicians and providers on clinical documentation improvement topics and attend monthly service-line meetings.
  • Develop and present key clinical documentation improvement topics at service-line meetings.
  • Monitor clinical documentation improvement performance and assess team knowledge through biannual tests.
  • Develop and maintain clinical documentation improvement assessment tests and create education addressing topics missed.
  • Educate the clinical documentation improvement team about annual regulatory updates and changes.
  • Collaborate with leadership and medical directors to develop and deliver specialty-specific education to physicians, departments, and specialties.
  • Evaluate second-level review audits to identify opportunities and develop education sessions to improve team performance and physician documentation, individually and as a group.
  • Represent the clinical documentation improvement team at meetings as a subject matter expert.
  • Coordinate with coding, quality, care management, and other departments on clinical documentation improvement initiatives to synchronize and align efforts.
  • Participate in performance-improvement activities related to the documentation improvement team's operational processes and organizational and departmental goals.
  • Develop collaborative relationships and promote teamwork with coworkers, physicians, and other departments.
  • Collaborate with external clinical documentation improvement consultants to identify education gaps and opportunities using external and internal reporting and chart reviews.
  • Incorporate protocols and standards of care into daily practice; use sound judgment, decision-making criteria, and available resources to draw conclusions and take action when teaching staff; apply evidence-based practices and approaches and solve problems creatively and flexibly.
  • Conduct initial and follow-up concurrent reviews of targeted admissions to identify opportunities to clarify medical-record documentation so it accurately reflects patient acuity and supports the level of care.
  • Coordinate with coding, health information management, care management, and other departments to ensure records reflect patient acuity and the level of care provided.
  • Review medical records concurrently to identify documentation not yet in the record but supported by clinical indicators.
  • Thoroughly review charts to identify comorbidities and complications, document them in the concurrent clinical documentation specialist worksheet, and discuss the appropriate principal diagnosis with providers.
  • Serve as a coach and role model and provide regular constructive and positive feedback.
  • Communicate knowledge and skills effectively, promptly, and openly with colleagues and others.
  • Manage multiple and fluctuating priorities professionally, using tact and diplomacy when communicating with providers, ancillary and nursing departments, facilities, departments, and administrative leaders.
  • Promote continuous improvement in workplace safety and environmental practices.
  • Ensure compliance with institutional policies and procedures, mandatory in-service employee health procedures, and federal, state, regulatory, and accrediting agency standards.
  • Maintain professional knowledge through affiliation with professional and technical organizations and participation in continuing education, conferences, seminars, and workshops.
  • Adhere to University and unit-level policies and procedures and safeguard University assets.

Desired Qualifications

  • A master's degree or graduate degree is highly preferred.
  • A physician who is a foreign medical graduate (MD) with extensive clinical and clinical documentation improvement experience will be considered.

About the Company

University of Miami

Research university in Coral Gables, FL

The University of Miami is a private research university focused on education, discovery, and service, with undergraduate, graduate, and professional programs.

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