Metrolinx
Runs regional transit and fare system
Manager – Information and Information Technology Project Management Office
In-office position at 277 Front Street West.
About the job
- A degree in Business Administration, Information Systems, or a related field.
- At least 5 years of demonstrated management and governance experience with large, complex portfolios or programs.
- Strong knowledge of project management, governance, and financial management.
- Knowledge of business planning, budgeting, financial modeling, return on investment development, value-for-money analysis, and multi-year financial forecasting.
- Knowledge of project management principles and practices, including budget and schedule controls, for simultaneous projects and cross-functional teams.
- Advanced Power BI, Excel, and data visualization skills.
- Strong analytical, reporting, and key performance indicator development capabilities.
- Leadership experience managing teams and cross-functional stakeholders.
- Experience with business analysis and configuration of industry-standard tools such as Asana, Microsoft Power BI, and Microsoft Power Automate.
- All applicants must be legally entitled to work in Canada.
- Ensure alignment between information technology initiatives and enterprise strategy.
- Manage and optimize the information technology project portfolio in alignment with strategic objectives.
- Support financial tracking, budgeting, and capital planning processes.
- Drive continuous improvement, process standardization, and project management office maturity.
- Oversee project governance, risk management, and compliance frameworks.
- Coordinate procurement, staff augmentation, and resource management.
- Lead enterprise reporting, dashboards, and analytics.
- Define, document, report on, and evolve key performance indicators measuring and monitoring the information technology business unit.
- Align with enterprise governance to build, roll out, and change-manage information technology project management office processes.
- Lead Power BI dashboard creation and enterprise reporting deliverables.
- Monitor budgets, financials, and business benefits realization.
- Manage and prioritize an approximately $100 million to $150 million project portfolio.
- Execute the information technology delivery framework and govern projects according to required artifacts, processes, and mandatory requirements.
- Coordinate capital funding submissions and procurement activities.
- Manage the development, enhancement, and governance of the information technology project delivery framework.
- Drive project management office frameworks, processes, and continuous improvement initiatives.
- Support the readiness process for capital funding submission requests to the Investment Panel.
- Track, monitor, and report on the timing of capital investment submissions.
- Lead teams, provide direction, and manage performance outcomes.
- Collaborate with stakeholders, executives, and cross-functional teams.
- Coordinate reporting updates with delivery teams to optimize project-status reporting to leadership.
- Collaborate with the Director, Information and Information Technology Project Management Office, and the Information and Information Technology leadership team while providing planning and execution support, advice, and expertise.
- Provide guidance, approvals, and support to senior program management regarding planned budgets and business cases for technology products and services, including participation in project board meetings.
- Develop and deploy a strategic vision, connect projects with strategic enterprise goals, and model the organization’s values and code of ethics.
- Master of Business Administration.
- An accounting designation such as Certified Public Accountant, Certified Management Accountant, or Chartered Accountant.
- Asana, Power BI, and Power Automate experience.
- Project Management Professional or PRINCE2 certification.
- Agile certification, such as Agile Certified Professional or Certified Scrum Product Owner.
- ITIL Foundations certification.
- Certified Product Manager certification.
- PROSCI certification.
- Excellent communication, presentation, and stakeholder management skills.
- Strong attention to detail, problem-solving ability, and self-starter mindset.
About the company
Metrolinx is a government agency in Ontario that plans, finances, and coordinates transportation across the region. It runs GO Transit, UP Express, and the PRESTO fare system, and steers major investments to improve how people travel. How it works: it manages regional transit services and the fare network, partners with municipalities and other agencies, and directs infrastructure projects to create a connected travel system. How it differs from competitors: it is a public sector, multi‑modal regional operator and planner focused on coordinating services and fares across communities, rather than a single private operator. Its goal is to connect communities and make travel faster, easier, and more convenient through large investments and integrated networks.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Toronto, Canada
Founded
2007
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Simplify's Take
What believers are saying
- Metrolinx launched daily Stratford GO service on July 6, extending Kitchener-Line reach.
- World Cup 2026 added nearly 3,000 weekly trips and late-night UP Express service.
- August 2026 business plan projects $613.9 million fare revenue and 81.4 million rides.
What critics are saying
- Ontario ordered a Metrolinx review on August 5, signaling future budget and headcount cuts.
- September 5 service changes and bus substitutions expose crew shortages after World Cup overtime.
- Persistent Crosstown-style delivery failures threaten Metrolinx's legitimacy and future capital allocations.
What makes Metrolinx unique
- Ontario owns Metrolinx, letting it coordinate GO, UP Express, PRESTO, and megaproject delivery.
- The 2026 Ontario Line PTUS contract moved Webuild-FCC into full construction on August 5.
- GO Expansion targets 15-minute service, anchored by Oakville's 2026 station rebuild.
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Benefits
Hybrid Work Options
Company News
Metrolinx hands out limited-edition Lake Ontario Presto cards at Union Station. Provincial transit agency Metrolinx handed out roughly 1,000 limited-edition Lake Ontario-themed Presto cards on Tuesday as part of a drive to push local pride. The transit cards were handed out near the UP Express section of Union Station, emblazoned with a small graphic of water and the sun in the style of a patch. On one side, the card reads: "Lake Ontario, Now and Always." Metrolinx said the cards were a chance to boost local pride amidst an ongoing trade war with the United States, which has seen President Donald Trump rename the lake within America. Get daily national news. "We're proud to operate bus and rail service along the shores of Lake Ontario, from Oshawa to Niagara," Metrolinx wrote in a statement. "Today's customer engagement event and limited-edition PRESTO card giveaway celebrate the pride Ontarians and Canadians have in this iconic Great Lake and the name it has carried for generations - Lake Ontario, now and always." Story continues below advertisement Trump previously signed an order directing the U.S. government to refer to Lake Ontario, one of the Great Lakes, as "Lake America," in his latest shot against Canada after trade talks fell apart. Prime Minister Mark Carney responded to the change, saying the name of Lake Ontario would remain "now and always." Those words also appeared on the sign unveiled Saturday. Then, at the end of August, Ontario Premier Doug Ford unveiled a $25,000 giant blue sign on the shores of the lake, which bore the same inscription as the Presto cards. "President Trump can call it whatever he wants, but I can tell you the rest of the world will always call it Lake Ontario," Ford told reporters when he unveiled the sign. "I received numerous calls from governors, they're saying we're always going to call it Lake Ontario, and obviously Canada's always going to call it Lake Ontario." Metrolinx said all 1,000 limited-edition cards were snapped up on Tuesday.
Metrolinx breaks ground for new station in Toronto Tuesday, 11 August 2026 (C)(C) TradePress Media Group, Inc.
Webuild signs €2.7 billion (CAD$ 4.32 billion) contract for underground section of Toronto's Ontario Line. Tunnel and station work on section set to begin on subway project designed to cut cross-city travel times by half. Webuild will lead delivery of "Pape Tunnel and Underground Stations" (PTUS) section of Ontario Line, designed to reduce travel times from end-to-end to less than 30 minutes. Project includes two twin tunnels and two underground stations in one of Canada's most densely populated cities. MILAN, August 5, 2026 - Webuild strengthens its presence in Canada with the signing of a €2.7 billion (CAD$4.32 billion) contract for the delivery of the Pape Tunnel and Underground Stations (PTUS) package of Toronto's Ontario Line. Following the completion of the development and advanced design phase awarded in 2024, the PTUS package moves into the execution stage, with work set to begin on an underground section that will connect some of the city's key transport hubs and help reduce travel times across the metropolitan area. Webuild - with a 50-percent stake - leads a joint-venture with FCC, which was awarded the contract by Metrolinx and Infrastructure Ontario. The PTUS package represents one of the most technically challenging sections of the entire Ontario Line project. Webuild has already been awarded the RSSOM contract for the supply of trains and technological systems for the new subway line. The PTUS package includes the excavation of two twin tunnels, each approximately three kilometres long, two underground stations, and a connection to the Toronto Transit Commission's Line 2 subway, a key element in integrating the future line with the existing network. Delivering the PTUS package will require major excavation and construction activities in one of Canada's most complex urban environments, characterised by existing infrastructure networks, underground utilities and traffic both above and below ground. This context demands the highest standards of design and construction coordination to ensure the city can operate smoothly throughout all phases of the works. With 15.6 kilometres of track, 15 stations and more than 40 connections to the existing transit network, the Ontario Line is one of the most significant public transportation investments underway in Canada. Once completed, it will transform mobility across Toronto, reducing journeys to less than 30 minutes from end-to-end. The PTUS package is being delivered under a Progressive Design-Build (PDB) model, a contractual approach that establishes structured collaboration among the client, designers and contractors from the earliest stages. This model enables more effective management of highly complex projects by progressively refining design solutions, costs and construction methodologies, providing greater certainty during project delivery. The signing of the PTUS contract further confirms the strategic importance of the Canadian market in the Group's international development. The Group is already involved in some of the country's most significant sustainable mobility investments. Alongside the PTUS and RSSOM contracts, Webuild is also building the Hazel McCallion Line, an approximately 18-kilometre light rail transit line between the cities of Mississauga and Brampton near Toronto. New Ontario Metro Line Pape Tunnel and Underground Stations (PTUS) Project
HR.com awards Metrolinx 2026 Performance Management prize for transformative approach. HR.com has named Metrolinx the recipient of its 2026 Performance Management Award, recognizing the transit agency for overhauling its performance management system to prioritize ongoing feedback, employee growth, and strategic alignment. The award, announced by the largest network of HR professionals, celebrates programs that move beyond conventional performance reviews to create meaningful employee experiences and drive business outcomes. According to HR.com, Metrolinx's award-winning program helps employees understand expectations, receive continuous feedback, build new capabilities, and contribute directly to organizational success. The company has cultivated a high-performance culture rooted in clear strategic priorities, empowered leaders, and people-centered programs that make employees feel supported, recognized, and inspired to grow. "Today's leading organizations are moving beyond traditional performance reviews to create cultures of growth, feedback, and recognition. Metrolinx exemplifies how thoughtful performance strategies can empower employees and drive success," said Debbie McGrath, CEO of HR.com. Metrolinx, which is building the future of transit for Ontario, fosters an inclusive, purpose-driven workplace where employees are equipped to deliver on that mission. The award underscores the importance of shifting from periodic appraisals to continuous development and accountability - a trend that is reshaping human resources practices across industries. The implications of this recognition extend beyond one organization. As companies grapple with employee engagement and retention, Metrolinx's approach offers a blueprint for linking performance management to genuine growth and recognition. By prioritizing feedback and capability-building, the program addresses common pain points such as disengagement and lack of clarity around expectations. This model demonstrates that when performance strategies are aligned with employee needs and business goals, they can strengthen culture and drive measurable results. HR.com, which serves over 2 million HR professionals through research, education, certification preparation, and conferences, hosts a variety of awards programs to highlight excellence in the field. Details on all award categories and past winners are available at www.hr.com/awards. The organization's website at www.HR.com provides further information on its offerings. Metrolinx's win signals a broader industry shift toward performance management that emphasizes continuous improvement and employee empowerment. As more organizations seek to move beyond outdated annual reviews, this award highlights a proven approach that balances accountability with support - ultimately benefiting both employees and the bottom line. Blockchain Registered
No UP Express trains, July 25, 26. GO Transit buses replace all UP Express trains due to Metrolinx construction along GO Transit's 31 Kitchener line this weekend, Saturday, July 25 and Sunday, July 26. UP is also adjusting some late-night service Friday, July 24. Friday, July 24. * The train that starts its trip in Pearson Airport Terminal 1 to Union Station at 11:39 p.m. is the last eastbound train. * UP is cancelling the eastbound trains that usually start in Pearson at 11:54 p.m. and 12:09, 12:24, 12:39 and 12:54 a.m. * The train that starts its trip in Union at 11 p.m. to Pearson is the last westbound train. * UP is cancelling the westbound trains that usually start in Union at 11:15, 11:30, 11:45 and 11:59 p.m. and 12:15, 12:30, 12:45 and 1 a.m. Saturday, July 24. * No UP Express trains operate. * GO buses along temporary route 35 operate express - without stopping - between Pearson Airport Terminal 1 and Union Station Bus Terminal. * GO replacement buses don't drop off or pick up passengers at Weston, Mount Dennis or Bloor stations. * Board TTC buses, streetcars or trains to travel to and from those stations. Sunday, July 26 * No UP Express trains operate. * Before 2 p.m., GO buses along temporary route 35 operate express - without stopping - between Highway 407 Bus Terminal and Pearson Airport Terminal 1. UP explains that it's made this change "to accommodate the Gardiner Expressway closure for the Toronto Triathlon" (now known as "Toronto SuperTri. At Highway 407, you can transfer to the TTC's Line 1 Yonge - University trains to travel to and from Union Station. * After 2 p.m., GO buses along temporary route 35 operate express - without stopping - between Highway 407 Bus Terminal and Pearson Airport Terminal 1. * GO replacement buses don't drop off or pick up passengers at Weston, Mount Dennis or Bloor stations this weekend. * Board TTC buses, streetcars or trains to travel to and from those stations. Metrolinx confirms that it's working on the GO Expansion Program this weekend and that work impacts UP Express service. But it also says it's preparing for construction of the future St. Clair - Old Weston and Woodbine stations. The projects also require GO "to temporarily suspend service" along parts of the Kitchener line "so that construction can be performed safely."