Patient Care Technician

Hours: 36 hours
Shift: 7am-7pm
Department: Daly 5A
Location: Springfield, MA
 
Every other weekend and holiday required
CPR-American Heart Association BLS required
 
*A resume is required to fully determine experience*
Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need. 

• D5A and NIU Neurosciences are a 37-bed neuro-acute and 9 bed neuro-intercare department within a 4-time Magnet designated organization.

• We provide comprehensive care for complex neurological and neurosurgical conditions such as stroke, epilepsy, brain injuries, spinal injuries, spinal surgeries, and brain and spinal tumors.

• The Neurosciences Department is composed of a collaborative team of dedicated professionals geared towards achieving excellence in patient-centered care.

• Teamwork, achieving a culture of safety, and continued shared governance models are just a few of the many components that make D5A/NIU Neurosciences great!

• Come join a team passionate in the neuroscience specialty! 

 
Summary: 
Daily activities are coordinated by the Registered Nurse (RN). The PCT will perform a variety of technical tasks and bedside functions. Responsibilities include but are not limited to Direct Patient care; hygiene, skin care, mobility, and monitoring. Will have multi-skills for what is needed on the unit, to perform all duties relative to phlebotomy and EKGs. The PCT is expected to manage equipment and perform or assist in all procedures on the unit. The incumbent is expected to perform other similar and related duties as assigned.

Job Responsibilities: 
•    Provides age-appropriate care to patients.
•    Demonstrates knowledge of developmental stages for the following age groups and applies developmental theories and concepts when implementing care for patients.    
•    Monitors basic physiological parameters.
•    Takes and records routine vital signs within the specified timeframe as indicated by periodic review of documentation. Obtains and documents weights/heights, abdominal girths, and head circumference (Pediatric Service) as per physician/nurse order 100% of the time as indicated by quarterly review of 5 records. Consistently reports any significant deviations in vital signs as outlined in the procedure immediately. Records and reports, 100% of the time, any change in the patient’s normal drainage pattern, i.e. gastric, wound, blood.     
•    Administers treatments and procedures per BMC policy/procedure.
•    Changes dressings within one hour of the specified timeframe per established procedure. Provides post-mortem care as directed by RN according to Baystate Health's policy.
•    Performs all procedures outlined in the nursing procedure manual within the area of responsibility per specifications. Assists physicians with exams and simple procedures. Assures the identity of the patient by checking the identification bracelet and identification band before performing any procedure.  
•    Assists patients with the elimination of body wastes.
•    Makes available or offers bedpan, urinal, and emesis basin immediately after patient request as indicated by the absence of patient complaints.
•    Accurately labels and sends specimens of urine, feces, and sputum within 30 minutes of the specified time frame unless discussed with RN as evidenced by random review of reports. Accurately measures and records intake and output per established policy as indicated by random review of intake and output forms. Administers enemas or Harris Drips as ordered per the established procedure as observed.     
•    Performs Point of Care (POC) Testing
•    Assist in the delivery of ancillary services as directed. Assists with treatment by following specified treatment plans developed for individual patients. Monitors patient’s condition during treatment and notifies appropriate personnel of unexpected occurrences. Provides information to RN based upon an observation made during patient-related care. Provides treatment within the specified time frame. Documents treatments and activities consistently     
•    Communicates effectively with team and patients. Interacts with patients in a respectful and informative manner. Clearly communicates information related to patient care to the team. Recognizes culturally based patient and family needs.      
•    Is knowledgeable of and initiates emergency procedures. Responds effectively in emergency situations as observed. Maintains Patient safety at all times. Communicates effectively with appropriate personnel.      
•    Functions as a member of the team
•    Assists team members with clinical activities. Provides feedback related to
•    the team process. Assists team members with non-clinical activities.
•    Competencies and completion and maintenance of clinical recognition
•    program for career ladder level.
•    Demonstrates competency for one-to-one observation of patients based on department and unit-specific needs.     
 
Qualifications:  This position is part of a career ladder and hiring level determined by Recruitment.
Level I: 
 1) PCT training or CNA training, preferred
2) BLS CPR Certification through American Heart Association, required
Level II: 
1) High School diploma or GED
2) At least one year of patient care experience (this experience can vary in level of long-term care, specialty, acute care, etc.)
3) BLS CPR Certification through American Heart Association, required
Level III: 
1) High School diploma or GED
2) Three or more years of patient care experience (this experience can vary in level of long-term    care, specialty, acute care, etc.) experience OR at least one year as a level II PCT at Baystate  Health
3) BLS CPR Certification through American Heart Association, required
Level IV:
1) High School Diploma or GED
2) 4 or more years of Acute or specialty-specific care setting experience OR at least one year as a level III PCT at Baystate Health
3) BLS CPR Certification through American Heart Association, required
 
Skills and Competencies: 
•    Proficient in reading and writing in English
•    Able to maintain professional composure in medium to high-stress situations
•    Effective communication skills
 
We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!
 
THE ADVANTAGES OF WORKING WITH BAYSTATE!
•    Excellent Compensation High-quality, low-cost medical, dental and vision insurance
•    Generous PTO – up to 25 days in the first year, with scheduled earned increases
•    Continuing education support and reimbursement
•    First Time Home Buyers Financial Packages
•    Farm Share Memberships
•    403b retirement company match & annual company contribution increase based on years of service 
•    Free money coach advice from a certified professional
•    Wellbeing programs that include but are not limited to mental, physical, and financial health
•    Pet, home, auto and personal insurance
•    Life insurance 
•    Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment,  personal trainer, massage and so much more! 
•    Wellbeing programs that include but are not limited to mental, physical, and financial health
 
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

Education:

GED or HiSET

Certifications:

Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Nurse Aide - OtherOtherOther

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$17.01 - $21.57 - $28.08

Equal Employment Opportunity Employer