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Highmark Health

Health insurance plans and wellness resources

Medical Assistant

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeMonroeville, PA, USANo salary listed

About the Job

Requirements

  • A high school diploma/GED or completion of a Medical Assistant Program is required.
  • Employees who graduated from a medical assistant program within five years or can prove one year of medical assistant work experience in the last three years must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
  • Accepted Medical Assistant certifications include NHA, AAMA, AMT, NCCT, or AMCA.
  • Additional employment requirements include CPR certification from the American Heart Association and Act 34 Criminal Background Clearance, Act 33 Child Abuse Clearance, and Act 73 FBI Fingerprinting Criminal Background Clearance Certificates.
  • Employees must comply with applicable policies, legal standards, confidentiality requirements, HIPAA, and company information security policies.

Responsibilities

  • Assist with coordinating patient care under the supervision of a healthcare provider as part of the care team.
  • Prepare and room patients, obtain vital signs, document patient information and history, and perform tobacco and medication screenings.
  • Assist with depression screening, complete annual wellness visit screenings, review and update medication lists in the electronic health record, and review and update social history.
  • Pend orders for age-appropriate screenings, prescriptions, refills, or other orders according to approved protocols when applicable.
  • Perform back-office testing under approved protocols and policies.
  • Assist providers with examinations and procedures; may serve as a scribe after additional training.
  • Follow up with patients at designated intervals using their preferred communication method and notify them of test results as directed by the provider.
  • Prepare examination rooms and maintain appropriate medical-supply inventory in patient treatment areas.
  • Clean and sterilize instruments according to policy and manufacturer guidelines.
  • Perform laboratory controls and equipment checks as assigned.
  • Administer and document medications according to policy and safe-practice standards.
  • Document accurately in the electronic health record according to established standards and workflows.
  • Perform clerical office functions and other assigned duties.
  • Float or travel between physician office locations when required.

Desired Qualifications

  • An associate's degree is preferred.

About the Company

Highmark Health

Health insurance plans and wellness resources

Highmark Health provides health insurance plans in Pennsylvania, Delaware, and West Virginia for individuals, families, businesses, and Medicare beneficiaries. Plans are funded by premiums and government reimbursements, and cover services like doctor visits, hospital stays, prescription drugs, and preventive care, plus member tools such as symptom checkers, cost and coverage details, and OTC rapid test reimbursements. It differentiates itself through active community involvement and sustainability efforts, alongside a large, diverse member base and Medicare compatibility that influence plan design. The goal is to improve community health by offering comprehensive coverage and supportive health resources while operating in a responsible and sustainable way.

Company size
5,001-10,000
Company stage
Grant
Total funding
$29.6M
Headquarters
Pittsburgh, PA
Founded
1996

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