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The Salvation Army

Christian social services nonprofit

Shelter Staff

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeCambridge, MA, USA$15.30 - $21.42 /hr

About the Job

Requirements

  • Experience in community or residential living is preferred.
  • An interest and ability to work with homeless persons and develop the skills necessary for good job performance.
  • Good interpersonal skills.

Responsibilities

  • Provide on-site monitoring of guest activities in the shelter.
  • Screen guests upon arrival and assess their ability to function within shelter guidelines.
  • Orient new guests to shelter guidelines.
  • Monitor all shelter activities and ensure guests adhere to established rules.
  • Respond appropriately to shelter guests’ needs and requests and resolve conflicts.
  • Encourage, support, and motivate guests to foster cooperative participation within the shelter community.
  • Maintain an event log to relay pertinent information to shelter staff.
  • Handle phone inquiries and make appropriate referrals when necessary.
  • Maintain a clean and orderly environment by implementing established procedures for the kitchen, common, and sleeping areas and supporting volunteer and guest efforts.
  • Monitor use of laundry and distribution of towels and bedding.
  • Assist with preparing, serving, and cleaning up meals as needed, supervising guest participation.
  • Maintain an inventory of shelter supplies and relay needs to the Program Director.
  • Participate in weekly staff meetings.
  • Perform other duties within the scope of the position.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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