Team-Manager - Dein nächster Schritt im Management
About the job
- Ideally have experience in gastronomy or customer service and some initial leadership responsibility.
- Be motivated to learn the company's processes and complete all training preparing for the management role.
- Be service-oriented and enjoy hosting guests.
- Remain calm and solution-oriented in a busy restaurant environment, with team spirit and assertiveness.
- Have a good understanding of numbers and complex processes, think analytically, and work in a structured way.
- Be flexible about shift and weekend work.
- Lead the team throughout the day across breakfast, lunch rush, evening, and night shifts.
- Plan staffing, coordinate operations, and ensure smooth shift operations.
- Act as the team's first point of contact, provide feedback, and support new colleagues during onboarding.
- Recognize potential in the team, actively develop talent, and support colleagues' professional growth.
- Ensure compliance with quality, hygiene, safety, and service standards.
- Support restaurant management with organizational and administrative tasks such as shift documentation, ordering, and evaluating key figures.
- Develop toward taking on more responsibility in restaurant management.
About the company
McDonald's Austria operates a quick-service restaurant network across the country, selling burgers, fries, breakfast items and coffee through counters, drive-throughs, kiosks and digital orders. Restaurants follow the McDonald's brand and operating system, while McCafe adds cafe-style drinks and snacks. The Austrian franchisor develops menu recipes and quality standards, then licenses the brand and operating model to restaurant operators. It earns recurring fees based on restaurant sales and collects separate contributions to shared marketing. McDonald's opened its first Austrian restaurant in Vienna in 1977, and its national headquarters are in Brunn am Gebirge, Lower Austria.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Brunn am Gebirge, Austria
Founded
1977
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Simplify's Take
What believers are saying
- Beverage choice is expanding: McDonald's Austria launched eight all-day McCafe drinks nationwide in September 2026.
- Chicken quality creates a specialized duty: McDonald's Austria announced two trained Chicken Masters per restaurant in February 2026.
- Management trainees receive language support: HMA GmbH's October 2026 ad includes free German coaching, restaurant training and shift-leadership progression.
What critics are saying
- The brand is not always the employer: Austrian restaurant ads name local companies including Nabi GmbH and Markus Bock GmbH.
- Rush periods strain one Vienna worker: a December 2025 employee account describes stressful lunch service and disruptive guests.
- Weekly hours fluctuate: McDonald's Austria's May 2026 agreement allows full-time staff up to 48 hours, averaging 40 over 26 weeks.
What makes McDonald's Österreich unique
- Franchisees run most of the network: 52 independent operators manage over 90% of McDonald's Austria's 210-plus restaurants.
- Chicken processing has a local partner: McDonald's Austria uses OSI in Enns, Upper Austria.
- Ingredient sourcing is largely local: McDonald's Austria reports around 70%, with beef, milk, free-range eggs and fries potatoes entirely Austrian.
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