Sage Hospitality Group

Develops and operates hotels and restaurants

Supervisor

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timeDenver, CO, USA$23 /hrIn-person

About the Job

Requirements

More than two years of post-high-school education.
Two to three full years of full-time employment in a related position with this company or another organization.
Thorough knowledge of restaurant or hotel practices and procedures to perform non-repetitive analytical work.
Knowledge of policies and procedures and the ability to determine a course of action based on established guidelines.
Ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
Ability to make occasional decisions generally guided by established policies and procedures.
Ability to assist with guest and associate matters and interpret instructions from superiors.
Excellent vision for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.
Oral communication skills for communicating with guests and associates, issuing instructions, and communicating policies.
Comprehension skills to read and implement policies and procedures, write schedules, and read forecasts and standard operating procedures.
Knowledge of chemicals and agents for training purposes.
Ability to lift, push, pull, and carry tables, chairs, trays, plates, and chafing dishes weighing 20–40 pounds daily.
Ability to bend to pick up dropped items, assist in serving food, or obtain supplies.
Ability to remain mobile while covering all outlet areas for 95% of the shift, stand continuously while assisting at the hostess station, and climb stairs as required by location.

Responsibilities

Supervise the coffee shop to achieve customer satisfaction, quality service, compliance with corporate and franchise policies and procedures, compliance with applicable regulations, and financial goals.
Assist in managing coffee shop human resources by attracting, retaining, and motivating employees; hiring, scheduling, training, developing, empowering, coaching, and counseling employees; conducting performance and salary reviews; resolving problems; maintaining open communications; and recommending discipline and termination as appropriate.
Manage coffee shop operations to ensure compliance with standard operating procedures, safety regulations, and applicable laws, and provide an optimal level of service, quality, and hospitality.
Forecast, implement, monitor, control, and report on outlet budgets and components, including labor, food, beverage, supplies, and equipment costs, to maximize revenue and minimize expenses while ensuring adequate supplies and staffing.
Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
Implement promotions, displays, presentations, and ideas to attract more in-house guests and increase the local market share.
Monitor and control maintenance and sanitation of outlet areas and equipment to protect assets, comply with regulations, and ensure quality service.
Ensure the coffee shop complies with safety, sanitation, and other compliance audits.

Why us?

The Rally Hotel is an independent, lifestyle hotel located in Denver’s downtown playground, McGregor Square. Located in the heart of Lower Downtown, The Rally is representative of all that Colorado has to offer. From the railway to the Rockies, Denver’s industrial roots to mile high skies, moments of discovery are found around every corner.

Our 182-room hotel is adjacent to the home of the Colorado Rockies, Coors Field and located on McGregor Square. This full-city block is the epicenter of entertainment featuring restaurants, retail and a circulate plaza with a stadium sized LED screen, that will host sports entertainment, movie nights and private events. The Rally inspires the playful side in all of us.

Come join our team at The Rally Hotel!

This position will be posted for the next 30 days, or until it is filled.

Job Overview

Supervise the coffee shop as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals

Responsibilities

Assist in managing the human resources in coffee shop in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
Manage the operations of coffee shop as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
Implement promotions, displays, presentations and ideas to capture more in-house guests and a larger share of the local market.
Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Ensure Coffee Shop is compliant with all safety and sanitation audits and compliant audits.

Qualifications

Education/Formal Training

More than two years of post high school education.

Experience

Two to three full years of full employment in a related position with this company or other organization(s).

Knowledge/Skills

Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work.
May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
Supervision/management communication skills are required.
Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
Ability to make occasional decisions which are generally guided by established policy and procedures.
Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
Must have knowledge of chemicals/agents for training purposes.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 - 40 lbs.
Bending - Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
No kneeling required.
Mobility - 95% of shift covering all areas of outlets supervising.
Continuous standing to assist at hostess station - minimal stationary standing.
Climbing stairs - varies by location.

Environment

Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen

Benefits

We offer some amazing benefits to our full-time, hourly associates, including:

Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
Eligible to enroll for short-term and long-term disability insurance coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Employee assistance program
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Salary

USD $23.00 - USD $23.00 /Hr.

Compensation: 23 to 23 (USD)

About the Company

Sage Hospitality Group

Develops and operates hotels and restaurants

Sage Hospitality Group develops, invests in, and manages hotels and restaurants, focusing on creating experiential lifestyle properties that become part of their local communities. They run hotels and run their own restaurants through Sage Restaurant Concepts, using an integrated approach that combines development, ownership, and operating expertise. Unlike many operators who only manage properties, Sage acts as a developer and investor for urban and resort markets and has rebuilt projects like Denver’s Union Station, showing a hands-on, destination-driven strategy rather than just a place to sleep. Their portfolio includes over 100 hotels and restaurants, and they continue to expand under new leadership with the goal of becoming the nation’s favorite lifestyle hospitality company and a preferred destination for guests and communities alike.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Denver, CO
Founded: 1984

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