Database Administrator

Job Description

• Taking ownership of customer issues reported and seeing problems through to resolution;
• Maintain optimal level of customer satisfaction;
• Identify all customer issues and recommend appropriate resolution;
• Providing 2nd-level support by: researching, diagnosing, troubleshooting, identifying solutions, carrying out configurations, performing upgrades, carrying out migrations;
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams;
• Write and maintain documentation.

Qualifications

• Solid and extensive knowledge of IT data center infrastructure in general and navigate medium to large IT environments;
• Experience with being responsible for the implementation of new databases and the operational management of existing databases;
• Customer focused regarding the operations of the databases with focus on reliability and performance;
• Able do handle the following tasks:
  • Preparation of operational procedures for backup and recovery, tuning, integrity, reliability and administration of database users;
  • Provide support to the application people and assets in setting up the internal structure of the database;
  • Establish and follow up robust database standards.
• Know how to work on Databases in the Azure Infrastructure-as-a-Service platform;
• Fluent in (technical) English (spoken & written)

Additional Information