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The Cheesecake Factory

Restaurant chain with extensive dessert menu

Special Events Manager

Account ExecutiveConfirmed live in the last 24 hours
Full-timeOak Brook, IL, USA

About the Job

Requirements

  • Have 3 or more years of experience in a high-volume events environment.
  • Have strong oral and written communication skills.
  • Have experience with catering or event software.
  • Be able to work flexible, sometimes long hours.
  • Provide excellent customer service.

Responsibilities

  • Manage incoming leads through OpenTable, telephone, email, and other channels, and assist with managing event software.
  • Close deals and assist guests with all event-planning needs from start to finish.
  • Manage annual sales goals for selected restaurants by booking group events.
  • Seek new sales opportunities and partnerships by initiating action plans and attending networking events to procure new business.
  • Build guest loyalty and book repeat business.
  • Communicate event details to the service team and partner with the General Manager and Executive Chef to ensure each event is executed against its objectives.
  • Book small to large events and prioritize tasks efficiently.
  • Work on-site to build a solid team atmosphere.

Desired Qualifications

  • Restaurant or similar experience is preferred.

About the Company

The Cheesecake Factory

Restaurant chain with extensive dessert menu

The Cheesecake Factory runs casual-dining restaurants with a wide menu of entrées and desserts, built on a family bakery legacy. Guests order large portions, with cheesecakes and other pastries playing a central role in the dining experience; the model scales from a wholesale bakery to restaurant locations with a consistent kitchen and menu. It stands apart by marrying a dessert-focused identity with a very large, eclectic menu and a bakery-origin story that helped it grow into a publicly traded chain (CAKE). Its goal is to expand into a nationwide brand known for generous portions and a broad, dessert-forward menu.

Company size
10,001+
Company stage
IPO
Headquarters
United States
Founded
1978

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