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Health Connect America

In-home and community behavioral health provider

Wraparound Facilitator

Case Management & AdvocacyPosted on Nov 5
Full-timeSaltillo, MS, USA$35kIn-person

About the Job

Requirements

  • A bachelor's degree in a human services discipline, including Social Work, Psychology, Sociology, or Counseling, and experience working with children and families in a community support service position.
  • Upon hire, attend three training courses through the Wraparound Institute to become a certified Wraparound Facilitator.
  • Begin the credentialing process through DMH as PCSS and pass a test to become fully credentialed.
  • Meet the requirements of a comprehensive background investigation before joining the team.

Responsibilities

  • Provide best-practice, quality community support services and ensure documentation is completed according to payer, state, and COA standards and requirements.
  • Assist in marketing new referrals.
  • Communicate with customers, colleagues, and others to answer questions, share or explain information, and address complaints or concerns.
  • Develop service plans with input from the treatment team and the Clinical Supervisor.
  • Connect families with needed and available community resources, and follow up with clients and agencies as appropriate to document referral use and success.
  • Complete documentation within established time frames.
  • Meet with clients weekly or bi-weekly for up to 12 months.
  • Attend and participate in treatment team meetings every two weeks.
  • Serve as a liaison with other professionals and agencies regarding the client.
  • Actively recruit new referrals to keep the caseload full.
  • Provide 24/7 on-call support for clients as required by the program.

About the Company

Health Connect America

In-home and community behavioral health provider

Health Connect America provides behavioral health services for children, adults, and families across multiple states, delivering care in homes, communities, schools, or clinics. It offers in-home counseling, outpatient mental health treatment, substance use disorder care, therapeutic foster care, psychiatric services, and 24/7 crisis response, supported by a SaaS-first technology platform that helps clinicians manage care. The company differentiates itself with a trauma-informed, strength-based approach that integrates services across settings and emphasizes family preservation, funded largely through Medicaid reimbursements and expanded via strategic acquisitions. Its goal is to broaden access to integrated behavioral health services, extend service offerings, and improve outcomes for individuals and families through coordinated, community-based care.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Franklin, TN
Founded
2006

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